[erez]

Must mention that I really like the design and functionality of the interface .
Having said that , I have a number of issues that I’m sure we can fix .

1- My site is on RTL (in Hebrew) I was able to translate the vendor dashboard page easily but it is
not displayed on the right side, although it is translated it is not yet displayed RTL (pictures attached).
The text should be from right to left.

2- Display issues vendor frontend page – For some reason the products are displayed in a very small way and on the side
And the seller’s name is shown above and to the side (pictures attached) .

I can provide login information for the site, I would be happy if there is a possibility in a private way.
Thanks for the help .

[erez]

This reply has been marked as private.

[erez]

This reply has been marked as private.

[MVX Support Ninja]

Hello,

Regarding the 1st screenshot, we have found the issue at our end and our team is working on it.
It will be fixed in our next update.

Regarding the 2nd screenshot can you please explain what is the issue that you are facing so that we can guide you more efficiently.

Regarding the 3rd screenshot, as you can see(https://prnt.sc/114xhro) we are following as per the woocommerce flow .
Can you please tell us in detail the actual issue that you are facing so that we can guide you more efficiently.

Regarding the 4th screenshot, it seems to be some theme conflict. Can you please share the theme file with us.

[erez]

Thanks for the response my friends .

* Regarding the vendor dashboard page, I added an image which compares your demo site to my site.
You will see clear differences that the design looks different.

* Regarding the Display issues in “vendor frontend page” , Please clarify what you mean by
“share the theme file with us” ?

You are more than welcome to connect to my site (I have provided all the login details)
you have full privileges to check the problem on the site.

[erez]

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[erez]

This reply has been marked as private.

[MVX Support Ninja]

Hello,

Our team is looking at the issue at our end. Till then kindly provide us admin and vendor access(STAGING SITE) and FTP access. Our team will try to debug and fix the issue on your site.
While sharing the access, please mark the reply as private.

[erez]

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[erez]

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[erez]

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[NerdySupportExpert Moumita]

Hi, we have added this fixed css in your end :

.sidebar-nav.navbar-collapse .nav li {
   width: 100%;
}
.sidebar.navbar-default a{text-align:right;}

ul.nav .login-user .dropdown-menu.dropdown-user a {
   font-size: 13px;
   color: #333;
   display: block;
}
ul.navbar-top-links {
   margin: 0;
}
.staticstics-panel-wrap .panel-body .short-stat-info-list li > span {
   text-align: center;
}
.navbar-leftside {
   display: flex;
   height: 64px;
}
.navbar-header button.navbar-toggler {
   border: none;
   padding: 0 18px;
   height: 100%;
   border-left: 1px solid #dbdedf;
   border-radius: 0;
}
.navbar-rightside {
   display: flex;
   align-items: center;
}
.navbar-rightside .top-user-nav {
   height: 64px;
   display: flex;
   justify-content: flex-end;
}
.navbar-rightside .dropdown-toggle::after{
border:none;}

ul.nav .login-user .dropdown-menu.dropdown-user {
   box-shadow: 0 6px 12px rgb(0 0 0 / 18%);
}

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Kindly check and confirm.

[erez]

Hi
no change , I checked and there is no change . All display issues still exist .
I checked different browsers , They all have the same display issues I showed in the photos .

[NerdySupportExpert Moumita]

Hi @erez.mazo, our team will look into this.

[NerdySupportExpert Moumita]

Hi @erez.mazo, your previous admin access is not working, can you please check.

[erez]

This reply has been marked as private.

[NerdySupportExpert Moumita]

This reply has been marked as private.

[erez]

This reply has been marked as private.

[NerdySupportExpert Moumita]

@erez.mazo, the issue is fixed in our end with that css. As you can see here : https://prnt.sc/11ang7z

There must be some issue on your site. Can we disable some plugin/theme for testing purposes?

[erez]

Yes, you can do whatever it takes to reach a solution

[erez]

Hi, you were able to figure out where the problem is ?

[NerdySupportExpert Moumita]

Hi , the issue is fixed.
You added some custom css, which caused the issue. We have removed your code totally and added ours.

Here is your previously added code :

.table>caption+thead>tr:first-child>td, .table>caption+thead>tr:first-child>th, .table>colgroup+thead>tr:first-child>td, .table>colgroup+thead>tr:first-child>th, .table>thead:first-child>tr:first-child>td, .table>thead:first-child>tr:first-child>th {
    border-top: 0;
    margin-right: 10px;
    text-align: right;

.sidebar-nav.navbar-collapse .nav li {
   width: 100%;
}
.sidebar.navbar-default a{text-align:right;}

ul.nav .login-user .dropdown-menu.dropdown-user a {
   font-size: 13px;
   color: #333;
   display: block;
}
ul.navbar-top-links {
   margin: 0;
}
.staticstics-panel-wrap .panel-body .short-stat-info-list li > span {
   text-align: center;
}
.navbar-leftside {
   display: flex;
   height: 64px;
}
.navbar-header button.navbar-toggler {
   border: none;
   padding: 0 18px;
   height: 100%;
   border-left: 1px solid #dbdedf;
   border-radius: 0;
}
.navbar-rightside {
   display: flex;
   align-items: center;
}
.navbar-rightside .top-user-nav {
   height: 64px;
   display: flex;
   justify-content: flex-end;
}
.navbar-rightside .dropdown-toggle::after{
border:none;}

ul.nav .login-user .dropdown-menu.dropdown-user {
   box-shadow: 0 6px 12px rgb(0 0 0 / 18%);
}
.current-endpoint-title-wrapper {
   width: 81%;
}
.side-collapse-container.large .current-endpoint-title-wrapper {
   width: 100%;
} 

@media screen and (min-width:320px) and (max-width:767px){                                                                      .top-navbar {
height: 64px;
  }
}arousel-js' );

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[erez]

Thank you very much, It works great .
One problem remains open :

2- Display issues on vendor frontend page – products displayed very small and compressed aside.
(Attached photo)

[NerdySupportExpert Moumita]

@erez.mazo, our team needs to debug the product issue, that is why we need staging site access.

Can you please use the plugin line wp-staging (https://wordpress.org/plugins/wp-staging/) and create a staging site, so we can test there.

[erez]

.

[NerdySupportExpert Moumita]

@erez.mazo, we are waiting for the access.

[erez]

I sent twice and it does not appear when I mark private .
I will try again now

[erez]

When I mark the post here as private, it does not appear .
How can I write my login information to you without checking “Private”

[erez]

Is there another way I can write to you privately?

[Anonymous]

Hi,
I am trying to search for existing products via the vendor dashboard and the system is not working using name or any codes of the product. Please can you assist. Theme using “Agency Ecommerce” Version: 2.0.13

Please help.

–
Thanks

[erez]

hi dghaat.com . please Open a separate support ticket.
Everything you write here is sent to my private email .

[Anonymous]

Sorry, lot searched for separate ticket option but didn’t found.

Please provide the link if you have

Thanks

[erez]

go to :
https://multivendorx.com/support-forum/forum/wcmp-frontend-product-manager/

Scroll all the way down And from there you can open new support ticket .

[erez]

Updating again
I’m trying to mark “Set as private reply” to send you the The access
for the staging site and It failed to send .

[erez]

Awaiting your reply

[erez]

hello ?

[erez]

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[erez]

This reply has been marked as private.

[erez]

This reply has been marked as private.

[erez]

This reply has been marked as private.

[erez]

This reply has been marked as private.

[erez]

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[erez]

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[erez]

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[Anonymous]

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[erez]

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[erez]

It suddenly released all the private messages I sent 🙂

[Raju The Cool Guy]

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[erez]

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[erez]

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[Raju The Cool Guy]

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[erez]

Thank you ,Highly appreciate your help ,I will try to solve the problem .
You can close the support ticket .

[Raju The Cool Guy]

We are happy to help @erez.mazo

I hope you are satisfied with our assistance and plugin. A 5/5 review here- https://wordpress.org/support/plugin/dc-woocommerce-multi-vendor/reviews/#new-post , would be a great way to share your experience with others.
This motivates us to continue providing the best experience possible and also helps others know how WC-Marketplace can make their life easier.

[erez]

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[erez]

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[Author]

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