[Dhruv Jha]

When I add products to cart from vendor https://www.tradingtree.com.au/vendor/sistersecrets/ , I am getting following error. How to fix this?
You have products belonging to more than one vendor in your cart who might be facing some technical issues.Contact the admin for more details.

[Sangita Support Squad]

The vendor must not have added Stripe details in the billing section under Store Settings in Vendor dashboard

[Dhruv Jha]

I do not want vendor to have stripe. I will be managing the payments not vendors.

[NerdySupportExpert Moumita]

Hi Jacinta, let me assit you here, if you have either Stripe Marketplace or PayPal Marketplace enabled, then at checkout, we will check whether the vendor has added either Stripe or Paypal. Becasue customers will use these payments to pay the money instantly to the vendor.

Now if you don’t want instant payment for the vendors, then you can disable those modules i.e. Stripe Marketplace or PayPal Marketplace

[Dhruv Jha]

If i disable it, then stripe is not showing up when I purchase subscription. How to fix it?

[NerdySupportExpert Moumita]

This reply has been marked as private.

[Dhruv Jha]

I do not want vendor to have stripe option enabled in Billing settings.

I have noticed that when I disable Stripe connect, stripe is not showing on checkout page when vendor is registering.

[NerdySupportExpert Moumita]

@Jacinta Thomas, then you need WooCommerce Stripe plugin. As WCMp stripe will be visible for vendor too.

[Dhruv Jha]

I have enabled woocommerce stripe plugin. But its not showing up on checkout page. How to fix it?

[NerdySupportExpert Moumita]

Please follow woocommerce documentation to enable this for checkout : https://woocommerce.com/document/stripe/

If you want us to look into this, please share a temporary admin access.
Make sure to mark the reply as private, while sharing the access.

[Dhruv Jha]

This reply has been marked as private.

[NerdySupportExpert Moumita]

Jacinta, are you referring to vendor’s subscription plans?

[Dhruv Jha]

Yes correct. Stripe is not showing when buying vendor plan.

[NerdySupportExpert Moumita]

@Jacinta Thomas, as Stripe Marketplace is enabled, hence it will be displayed at the checkout.

So if you want to display stripe only for vendor plan, then it requires some custom code.

Do you have any developer, so we can assist you.

[Dhruv Jha]

I am saying I want to display Stripe for products checkout as well as Membership checkout. Currently, its not working for membership checkout. Could you please check and fix it.?

[NerdySupportExpert Moumita]

Jacinta, our team is looking into this, kindly provide them some time.

[NerdySupportExpert Moumita]

This reply has been marked as private.

[Dhruv Jha]

Hi,

If I enable this, it will show option to vendor to take the payment. Also, It will show error in checkout if any of the vendor has not added the stripe settings. How to overcome these?

I dont want vendors to collect payment

[NerdySupportExpert Moumita]

@Jacinta Thomas, I understand your concern. But when you will activate the stripe marketplace, it will activate for direct payment too for vendors.

One of the main features of the Stripe Marketplace module is to pay vendors directly from the checkout page. Hence if you want to stop that flow but still use Stripe Marketplace module, then it requires a good amount of custom code.

[Team MultiVendorX]

We haven’t heard back from you, so we presume this issue has been fixed.
So we are closing this one.
If you need any further help, do open another thread.

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