[l.gan]

Hello
1. An error occurs in the vendor’s dashboard when sending a tracking number for his order. Please watch the video.

https://disk.yandex.ru/i/TTcth-kGoX0R9w

[NerdySupportExpert Moumita]

@l.gan, sorry to hear that you faced this issue.

Can you share access of your stating i.e. admin, FTP so we can assist you accordingly?

[l.gan]

thanks for the answer. sorry unfortunately I can’t grant access. Please tell me how else can I help you? have any ideas?

[MVX Support Ninja]

Since the issue you are facing is in your vendor dashboard so if you can’t provide the staging site access it is difficult for us to look into the issue without the site access and provide a solution.

[l.gan]

I searched a lot what the problem is and realized that this is due to my custom code. Can you please tell me if this code can somehow be combined with your plugin?

//add info in e-ml
add_action( ‘woocommerce_email_before_order_table’, ‘add_content_specific_email’, 20, 4 );

function add_content_specific_email( $order, $sent_to_admin, $plain_text, $email ) {
if ( $email->id == ‘customer_processing_order’ ) {
echo ‘<h2 class=”email-upsell-title”>Get 20% off</h2><p class=”email-upsell-p”> <svg width=”1em” height=”1em” viewBox=”0 0 16 16″ class=”bi bi-box-seam” fill=”currentColor” xmlns=”http://www.w3.org/2000/svg”&gt;
<path fill-rule=”evenodd” d=”M8.186 1.113a.5.5 0 0 0-.372 0L1.846 3.5l2.404.961L10.404 2l-2.218-.887zm3.564 1.426L5.596 5 8 5.961 14.154 3.5l-2.404-.961zm3.25 1.7l-6.5 2.6v7.922l6.5-2.6V4.24zM7.5 14.762V6.838L1 4.239v7.923l6.5 2.6zM7.443.184a1.5 1.5 0 0 1 1.114 0l7.129 2.852A.5.5 0 0 1 16 3.5v8.662a1 1 0 0 1-.629.928l-7.185 2.874a.5.5 0 0 1-.372 0L.63 13.09a1 1 0 0 1-.63-.928V3.5a.5.5 0 0 1 .314-.464L7.443.184z”/>
</svg> Thank you for making this purchase! Come back and use the code “Back4More” to receive a 20% discount on your next purchase! Click here to continue shopping.</p>’;
}
}

[MVX Support Ninja]

Our team is looking into it.
Kindly provide us some time.

[MVX Support Ninja]

We will fix this in our next update.
You can track the issue from here- https://github.com/wcmarketplace/dc-woocommerce-multi-vendor/issues/1056#issue-1159574372

[MVX Support Ninja]

Kindly create a staging site and share the admin,ftp access.

[Author]

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