Error messages and extremely slow site

WCMp Vendor Membership

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    • #136060
      aburkhart
      Participant

      Catalog Enquiry Pro and Vendor Membership plugins both created the error messages attached and the site is soooo slow. Sometimes the pages don’t even load. After installing the Vendor Membership plugin, the actual membership product pages won’t even load.

      Also, how do I update these plugins? Maybe they are outdated?

      Please help.

    • #136061
      aburkhart
      Participant
      This reply has been marked as private.
    • #136070
      This reply has been marked as private.
    • #136079
      aburkhart
      Participant
      This reply has been marked as private.
    • #136081

      Thank you for sharing the access. Our team will get back to you

    • #136082
      aburkhart
      Participant

      Also, how do I update the plugins? Do I need to do it manually? Or, do they automatically update to the latest version?

      Thank you!

    • #136083

      @aburkhart, you can update the plugins directly from the plugin page or download this from here: https://multivendorx.com/my-account/api-downloads/

    • #136088
      This reply has been marked as private.
    • #136090
      aburkhart
      Participant

      Hello – yes, I shouldn’t loose any data, right?

    • #136092

      @aburkhart, I will only disable the plugins and theme.

    • #136093
      aburkhart
      Participant
      This reply has been marked as private.
    • #136147
      This reply has been marked as private.
    • #136306
      aburkhart
      Participant

      Hello. I’m using the ReHub theme – do you know if anyone else using that theme has had any issues? It’s supposed to be compatible with WCMp Marketplace.

    • #136307
      aburkhart
      Participant
      This reply has been marked as private.
    • #136340
      aburkhart
      Participant

      Hello, still looking for support from you guys. I contacted the maker of rehHub the theme again. And he did this in order to make the site work again:

      <?php
      /**
      * woocommerce_single_product_summary hook. was removed in theme and added as functions directly in layout
      *
      * @dehooked woocommerce_template_single_title – 5
      * @dehooked woocommerce_template_single_rating – 10
      * @dehooked woocommerce_template_single_price – 10
      * @dehooked woocommerce_template_single_excerpt – 20
      * @dehooked woocommerce_template_single_add_to_cart – 30
      * @dehooked woocommerce_template_single_meta – 40
      * @dehooked woocommerce_template_single_sharing – 50
      * @hooked WC_Structured_Data::generate_product_data() – 60
      */
      do_action( ‘woocommerce_single_product_summary’ );
      ?>
      It’s used in themes for description hook. In some themes, like Storefront, it’s not available. This is why it’s ok in Storefront

      Currently, I removed this hook from default product layout and it’s working fine. You can make own product layouts inside your child theme. Folder is

      inc/product_layout

      You can copy layouts of theme and remove hook from templates. But better to find plugin with problem

      **********

      Than stripe got a hold of me and told me that there’s a problem with the website. So I contacted that seem developer again, and this is what he told me:

      ***********

      I didn’t touch hooks of stripe. They mentioned which hook triggers bug

      wcmp_stripe

      you need to contact author of wcmp stripe addon

      ************

      So please, please, please help.

    • #136347

      @aburkhart, the error that you have reported will not slow down a site. This error occurs because you might have deleted a vendor.

      This is also not a theme issue.

      You need to contact your server admin, ask them to run a scan. They will be able to give you the proper reason behind this.

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