error MX

MultivendorX Pro

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    • #214543
      kevajo
      Participant

      In Mx, in the sub-tabs, when you click on any link you get an error. Except our two personalized tabs “Payment” and “Penalties”.

    • #214544
      kevajo
      Participant
      This reply has been marked as private.
    • #214554
    • #216133
      kevajo
      Participant
      This reply has been marked as private.
    • #216135
      kevajo
      Participant
      This reply has been marked as private.
    • #216136

      @kevajo, Additionally, please let us know whether you have upgraded MultiVendorX to the most recent version and also If the HPOS feature of WooCommerce is enabled on your end.

    • #216137
      kevajo
      Participant
      This reply has been marked as private.
    • #216142

      @kevajo kindly let us know if you have activated the HPOS feature from the Woocommerce settings

    • #216143
      kevajo
      Participant
      This reply has been marked as private.
    • #216144

      Kevajo, ensure you’ve upgraded to the most recent MultiVendoX version before activating the HPOS feature in WooCommerce.

    • #216145
      kevajo
      Participant
      This reply has been marked as private.
    • #216146
      kevajo
      Participant
      This reply has been marked as private.
    • #216187

      Hello kevajo, We’ve reviewed the configuration of your test site and replicated it on our end. Upon placing an order on our site, the suborders were generated smoothly without any issues. However, when attempting to place an order on your test site, we encountered difficulties due to the checkout configuration.

      So it would be better if you can create a new test site that will be an exact replica of your live site (where the issues will be replicated accordingly) and share the test site url, temporary admin and ftp access with us so that we can help you to solve the issue on your end.
      While sharing the access don’t forget to mark your reply as private.

    • #219139
      kevajo
      Participant
      This reply has been marked as private.
    • #219141

      Hello there,We have already added support for the HPOS feature of WooCommerce in our 4.1.0 version of MultiVendorX and the 1.3.0 version of MultiVendorX pro.
      So as you are using older versions of both the plugins hence the notification is coming on your end.

      Once you will update the plugins to the latest versions you will not get the warning any more

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