Theme and Plugin Support
-
Posts
-
-
-
Hi, thank you for getting in touch with us.
Our replies are inline:-1.Hello I hope you are well, could you please help us correct the error that appears in the black background on the seller’s dashboard.
>>We tried to check it on our end. Everything is working fine.
Kindly create a staging site and share the admin, FTP access so that our team can look into the matter and debug the issue.Please note while sharing the access do not forget to mark the response as private.
2. When we make purchases of products and we try to visualize them in the seller’s orders, we would have to first go to the calendar and look for them on the day after the purchase so that they appear in the list. Could you please help us to display in real time with the current date of purchase of the product.
>>By default vendor can see all the orders of a month in the following way:
1st day of ongoing month —-> till the current day of that month.Now can you please explain what exactly are you looking for so that we can guide you.
3.We have problems in the status of the product orders, everything is synchronized in woocommercer and the payment gateway but the updated status is not reflected in the seller’s dashboard.
We appreciate your review and prompt help.>>Let us help you out with the flow :
– When an order is created on the woocommerce end, we create the corresponding sub-order.
– Now, we check the initial order status of the order from woocommerce’s main order and set same order status for suborders too
– After that, each vendor/admin needs to change order status for each sub-order
– Therefore, apart from initial order status, if you change status of an order, this will not affect the sub order’s status
we already have code snippet to sync main and sub order. You can check them here :
https://multivendorx.com/knowledgebase/wcmp-hooks-filters/#nav-20 -
-
@developer-8646, we didn’t receive any update via mail.
Can you please share them here, make sure to mark the thread as private at the time of sharing this.
-
-
-
-
-
-
-
The topic ‘Error on black background in seller dashboard’ is closed to new replies.