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Error On Vendor Dashboard When Vendors Create & Connect Stripe Account

WCMp Stripe Marketplace

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- January 29, 2022 at 12:23 PM #133735
  
  Melvin Ho
  Participant
  
  Hi, when we head to the Vendor Dashboard>Billing and click Connect for vendors to connect their Stripe Account to our platform, we encounter an error message and am unable to proceed any further.
  
  Can you advise on what we can do to resolve this issue?
  
  Thanks for your help!
  
  Cheers,
  Melvin
- January 29, 2022 at 1:54 PM #133737
  
  MVX Support Ninja
  Keymaster
  
  Hi, thanks for getting in touch with us.
  It seems like there is some plugin/theme conflict. Just to be sure, disable all the plugins except WooCommerce and WCMp, WCMp Stripe Marketplace and check again.
  If the issue is still there, switch to some default theme such as twenty twenty and check again.
  Also kindly confirm if you have configured your stripe account in admin dashboard properly.
  Please do keep us posted
- January 30, 2022 at 11:34 AM #133754
  
  Melvin Ho
  Participant
  
  This reply has been marked as private.
- January 31, 2022 at 1:30 PM #133782
  
  MVX Support Ninja
  Keymaster
  
  This reply has been marked as private.
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