[MaxenceTP]

Hello,

When I change a user’s email address, I get a critical error:

[02-Feb-2024 10:04:36 UTC] PHP Fatal error: Uncaught Error: Using $this when not in object context in /var/www/wordpress/wp-content/plugins/mvx-pro/modules/stripe-marketplace/classes/class-mvx-stripe-marketplace-payment-method.php:827
Stack trace:
#0 /var/www/wordpress/wp-content/plugins/mvx-pro/modules/stripe-marketplace/classes/class-mvx-stripe-marketplace-payment-method.php(810): MVX_Stripe_Marketplace_Gateway::customer_has_saved_methods()
#1 /var/www/wordpress/wp-includes/class-wp-hook.php(324): MVX_Stripe_Marketplace_Gateway->show_update_card_notice()
#2 /var/www/wordpress/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
#3 /var/www/wordpress/wp-includes/plugin.php(517): WP_Hook->do_action()
#4 /var/www/wordpress/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-profile.php(243): do_action()
#5 /var/www/wordpress/wp-includes/class-wp-hook.php(324): WC_Admin_Profile->save_customer_meta_fields()
#6 /var/www/wordpress/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
#7 /var/www/wordpress/wp-includes/plugin.php(517): WP_Hook->do_action()
#8 /var/www/wordpress/wp-admin/user-edit.php(157): do_action()
#9 {main}
thrown in /var/www/wordpress/wp-content/plugins/mvx-pro/modules/stripe-marketplace/classes/class-mvx-stripe-marketplace-payment-method.php on line 827

I don’t have the latest version of the plugin and I can’t download it 🙁
It’s too expensive for me to pay for it again, can you give me the fix for this error?

[Sangita Support Squad]

@MaxenceTP, we truly understand your financial situation, and we’re sorry for any inconvenience caused. However, it’s important to note that access to fixes, support, and new features is exclusively available to users with an active subscription.
The fix has already been implemented on our end and shared with our subscribed users. Providing the fix without an active subscription would not only violate our terms & conditions(https://multivendorx.com/terms-and-conditions/) but also wouldn’t be fair to our loyal subscribers.
As one of our valued long-term customers, we’re here to assist you with anything within our capabilities. Thank you for your understanding and continued support.

[MaxenceTP]

I understand, but I don’t need the new features.

I just want this bug fixed, it’s not normal to have to pay $300 for a simple bug fix 🙁

That’s not in my budget, that’s several months’ turnover for my small marketplace…

[Sangita Support Squad]

@MaxenceTP We genuinely appreciate your loyalty to MultiVendorX, and we understand that you may be facing financial constraints at this time. Your commitment as a long-time user means a lot to us.

Could you assist us in finding a way to address this with our other users who couldn’t renew due to different reasons?

However, we do offer projects where you can earn reward points that can be utilized during the renewal process. Please review the details here: https://multivendorx.com/community/

[MaxenceTP]

Does 1 point = 1€ discount ?

[Sangita Support Squad]

Hello @MaxenceTP, The formula that is used to count discounts by points is that (discount amount in USD = reward points/10).

Let us know if you need any further assistance from our end.

[MaxenceTP]

Oh okay, it’s not very attractive 🙁

[Sangita Support Squad]

@MaxenceTP, There are multiple ways(sharing blogs, review, sharing story etc.) of earning reward points. And as you have already contributed in different ways in the past so you can surely submit those to claim your reward points. .
Let us know if you need any further assistance from our end.

[Sangita Support Squad]

Its been long and we have not heard back from you. we presume your query is resolved now. We are closing this thread. If you need help or face issue in future please do create a new support ticket.

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