Fatal error on subscription tab after upgrading subscription package

WCMp Advanced Frontend Manager

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    • #204165
      Nathan Wolhendler

      I upgraded my subscription package and now when going to the membership tab to cancel I see a fatal error:

      Fatal error
      : Uncaught (Status 404) (Request req_oVHJGtCqnVfXdZ) No such subscription: ‘sub_1OAlfrHCCVQEzGiLtS8Q6nCc’; a similar object exists in test mode, but a live mode key was used to make this request. thrown in
      on line

      There has been a critical error on this website.

    • #204208

      @Nathan Wolhendler Sorry to hear that you have faced an issue on your end.
      But from the error it seems like that when the vendor subscribed for the membership there was stripe test keys added. Now when the vendor is cancelling the plan, the stripe keys has been changed to live.

      So I would request you to test the whole scenario again on your end without changing the stripe keys.

      Please check the flow again accordingly and do keep us posted.

    • #215973

      Its been long and we have not heard back from you. We presume your issue is resolved now. We are closing this thread. If you need help or face issue in future please create a new support topic.

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