[Alvise Manasseri]

Hi

after a payment is made the page attached come up.

please can you advise?

[MVX Support Ninja]

Hello,

Thank you for reaching out to us.

We have not detected such an issue at our end. This seems to be a site specific error.

May I know if you have checked marketplace plugin with WooCommerce and standard theme (storefront/twenty). Please deactivate all your plugin, except WooCommerce and WCMp + addon. You can then check the flow. If everything is working fine, in order to detect which plugin is causing conflict- please activate each plugin consecutively and check the flow.
Similarly, for theme conflict- please deactivate the current theme and check with standard WooCommerce theme (storefront/twenty) It is suggested to please perform these tests on your staging website and keep us posted with the outcome.

[WCMp Admin]

Hi Alvise,

As discussed via email, we will get back to you by today.

Thank you so much for your co-operation.

[MVX Support Ninja]

We have not received any update from you for a long. Hope this ticket is already been resolved.

We are now closing this ticket. Kindly create a new one if you need any further help.

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