[gymscouteracc]

After the update, MultiVendorX Pro does work; I get

Plugin could not be activated because it triggered a fatal error.

in error logs

[18-Apr-2026 18:08:33 UTC] PHP Fatal error: Uncaught Error: Call to a member function get_id() on null in /home/gymscouter/public_html/wp-content/plugins/dc-woocommerce-multi-vendor/templates/store/store.php:18
Stack trace:
#0 /home/gymscouter/public_html/wp-includes/template-loader.php(132): include()
#1 /home/gymscouter/public_html/wp-blog-header.php(19): require_once(‘/home/gymscoute…’)
#2 /home/gymscouter/public_html/index.php(17): require(‘/home/gymscoute…’)
#3 {main}
thrown in /home/gymscouter/public_html/wp-content/plugins/dc-woocommerce-multi-vendor/templates/store/store.php on line 18
[18-Apr-2026 18:08:43 UTC] PHP Fatal error: Uncaught Error: Call to a member function get_total() on false in /home/gymscouter/public_html/wp-content/plugins/dc-woocommerce-multi-vendor/classes/Migration/MVX.php:898
Stack trace:
#0 /home/gymscouter/public_html/wp-content/plugins/dc-woocommerce-multi-vendor/classes/Migration/MVX.php(123): MultiVendorX\Migration\MVX->migrate_commissions()
#1 /home/gymscouter/public_html/wp-content/plugins/dc-woocommerce-multi-vendor/classes/Migration/Cron.php(62): MultiVendorX\Migration\MVX->run_migration_cron()
#2 /home/gymscouter/public_html/wp-includes/class-wp-hook.php(341): MultiVendorX\Migration\Cron->run_table_migration_cron()
#3 /home/gymscouter/public_html/wp-includes/class-wp-hook.php(365): WP_Hook->apply_filters(”, Array)
#4 /home/gymscouter/public_html/wp-includes/plugin.php(570): WP_Hook->do_action(Array)
#5 /home/gymscouter/public_html/wp-cron.php(191): do_action_ref_array(‘mvx_full_migrat…’, Array)
#6 {main}
thrown in /home/gymscouter/public_html/wp-content/plugins/dc-woocommerce-multi-vendor/classes/Migration/MVX.php on line 898

[Sangita Support Squad]

Hi there,

We’re sorry to hear that you’ve encountered an issue with the update.

To investigate this further, we will need access to your site, as the issue appears to be specific to your setup. Kindly share your site URL along with temporary admin and FTP access so that our team can review the issue and assist you in resolving it as quickly as possible.

Additionally, please make sure to mark your reply as private when sharing these details for security purposes.

We appreciate your cooperation and look forward to assisting you.

[gymscouteracc]

This reply has been marked as private.

[Sangita Support Squad]

Hi there,

Thank you for sharing the access details. We’ve logged into your site, but we were unable to get the error.

Could you please share more details about when and how the error occurs? Specifically, the steps to replicate the issue would be very helpful for us to investigate it further and assist you effectively.

We look forward to your response so we can proceed accordingly.

[gymscouteracc]

I can’t activate the MultiVendorX Pro plugin. When I go to the Plugins page and try to activate MultiVendorX Pro, I get the error: Plugin could not be activated because it triggered a fatal error.

[Sangita Support Squad]

This reply has been marked as private.

[gymscouteracc]

This reply has been marked as private.

[Sangita Support Squad]

Hi there, Not to worry. Kindly remove the site associated with your license by visiting the following link:
https://multivendorx.com/my-account/api-keys/

Once done, please activate the license again on your site.

If you need any further assistance from our end please do let us know.

[Author]

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