WCMp Stripe Marketplace
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AuthorPosts
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May 30, 2022 at 5:19 PM #137565R00TParticipant
Hello
We have a problem with Stripe.
Payment by stripe bank card is going well at the time of the order, but there is a problem in “My account”.
The fields for saving a credit card are not displayed.
Could you provide the procedure to solve the problem?
A big thank-you. -
May 30, 2022 at 10:36 PM #137572NerdySupportExpert MoumitaKeymaster
Hi @aslam.chahba, sorry to hear that you have faced this issue.
It might be related to some plugin/theme conflict. Can you please create a staging site and share the temporary admin, FTP access so we can check.
While sharing the access don’t forget to mark the response as private. -
June 1, 2022 at 5:48 PM #137628R00TParticipant
Hello, my credentials have been published as a private post on this thread.
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June 2, 2022 at 11:38 AM #137566R00TParticipantThis reply has been marked as private.
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June 2, 2022 at 11:38 AM #137598R00TParticipantThis reply has been marked as private.
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June 2, 2022 at 11:38 AM #137568R00TParticipantThis reply has been marked as private.
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June 2, 2022 at 11:41 AM #137642MVX Support NinjaKeymaster
Thank you for sharing the access. Our team will get back to you.
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June 2, 2022 at 8:21 PM #137655NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
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June 2, 2022 at 10:43 PM #137656R00TParticipant
Hi Moumita,
No problem, this is a website of tests. -
June 3, 2022 at 2:50 PM #137667NerdySupportExpert MoumitaKeymaster
Hi @aslam.chahba, it seems like some plugin is causing this issue.
Kindly activate one plugin at a time to detect which one is causing this https://www.divicosts.com/wp-admin/plugins.php?plugin_status=inactive
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June 3, 2022 at 5:19 PM #137668R00TParticipant
All plugins are disabled except WC MARKETPLACE, and it still doesn’t work.
Here is a screenshot, the text fields still do not appear. -
June 3, 2022 at 5:27 PM #137671R00TParticipant
second picture
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June 3, 2022 at 9:42 PM #137674NerdySupportExpert MoumitaKeymaster
Aslam, I have checked your site again, as you can see Save Card option is there : https://drive.google.com/file/d/1FnlfBlAC9P5bP9Pcbms9_jW9luQufUkQ/view
Can you please check again? There is some Broken CSS. Your theme author can resolve this issue. If they need any help, please do let us know.
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June 4, 2022 at 6:10 AM #137685R00TParticipantThis reply has been marked as private.
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June 6, 2022 at 9:18 PM #137716NerdySupportExpert MoumitaKeymaster
Aslam, as you are adding the access from Add Payment tab, hence there is a save card option.
Becasue this section is for the user to save the cards. -
June 7, 2022 at 3:42 AM #137725R00TParticipantThis reply has been marked as private.
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June 7, 2022 at 8:47 PM #137744NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
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June 7, 2022 at 10:11 PM #137750R00TParticipantThis reply has been marked as private.
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June 9, 2022 at 12:02 AM #137805NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
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June 14, 2022 at 9:37 PM #137944R00TParticipant
Thank you, the form fields appear, but it does not work.
If you try to write a card (test with several credit cards), you will get an error message (see photo). -
June 14, 2022 at 9:42 PM #137946R00TParticipant
In addition, “Save Card” no longer appears when ordering…
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June 15, 2022 at 7:28 PM #137964NerdySupportExpert MoumitaKeymaster
@aslam.chahba, let the team look into this.
We will keep you posted.
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June 16, 2022 at 3:11 PM #137992R00TParticipant
ok thank you i’m waiting for your answer
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June 17, 2022 at 12:01 AM #138004NerdySupportExpert MoumitaKeymaster
@aslam.chahba, it seems like there is some conflict with WooCommerce. Our team will check this.
Please note it might take some time to fix this. Once I have an update from the team, will let you know. -
June 19, 2022 at 10:34 PM #138069R00TParticipant
please let me know as soon as possible
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June 20, 2022 at 4:45 PM #138089NerdySupportExpert MoumitaKeymaster
Sure we will keep you posted.
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June 22, 2022 at 12:35 PM #138158R00TParticipantThis reply has been marked as private.
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June 23, 2022 at 9:21 PM #138213NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
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June 23, 2022 at 10:22 PM #138215R00TParticipantThis reply has been marked as private.
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June 24, 2022 at 6:48 PM #138234NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
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June 27, 2022 at 2:23 PM #138282R00TParticipant
Hello Moumita,
Thanks for coming back.I don’t understand the problem…
Your Stripe module allows you to save the bank card in the demo.
Why is it not working on our site? Subscriptions not working with WC Marketplace?We just want visitors to be able to save their credit card to their account, which is included with Woocommerce and Woocommerce Subscriptions.
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June 29, 2022 at 10:50 AM #138320NerdySupportExpert MoumitaKeymaster
Aslam, WooCommerce already added this option for their payment mode.
That is why we need to consult with them on how can we complete the saving option for our payment mode too. We are in process of communicating with them. -
July 6, 2022 at 7:14 PM #140406R00TParticipantThis reply has been marked as private.
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July 7, 2022 at 3:49 PM #140479NerdySupportExpert MoumitaKeymaster
@aslam.chahba, I understand your end, but our current priority is to release the Beta of MultivendorX (i.e. WCMp 4.0) and the corresponding MVX Pro setup.
WCMp 4.0 till now the biggest update we would release. If you check our demo, you can see we have totally changed WCMp (will be known as MultivendorX) in terms of settings and flow.
http://wcmpdemos.com/elementor/wp-admin/
uname : wcmp_admin
pass : wcmp_adminThat is why it is taking huge amount of time than expected. Once that is done, we can release the Beta version, and then only we can work on this enhancement request.
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August 11, 2022 at 8:25 PM #141192R00TParticipantThis reply has been marked as private.
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August 12, 2022 at 8:03 PM #141213NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
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August 16, 2022 at 4:50 AM #141263R00TParticipantThis reply has been marked as private.
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August 18, 2022 at 3:06 PM #141357NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
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October 22, 2022 at 3:06 PM #144940MVX Support NinjaKeymaster
Hi , we haven’t heard back from you for a while.
So we presume this issue has been fixed. We are closing this for now.
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