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Flaw in the UX when using Memberships?

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This topic has 10 replies, 2 voices, and was last updated 1 year, 1 month ago by dgtise.

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- February 4, 2025 at 8:38 PM #238983
  
  dgtise
  Participant
  
  Hi
  
  Please watch the attached video, I really don’t think (or like) how a user is redirected to a cart to complete their account membership setup AND have access to their account without completing checkout. In this case this is a free membership I have set up
- February 4, 2025 at 8:38 PM #238984
  
  dgtise
  Participant
  
  This reply has been marked as private.
- February 4, 2025 at 9:16 PM #238987
  
  Sangita Support Squad
  Keymaster
  
  Thank you for getting in touch with us. Kindly provide us some time to check your provided video and we will get back to you accordingly.
- February 5, 2025 at 10:18 AM #238996
  
  Sangita Support Squad
  Keymaster
  
  Hi @dgtise, Thank you for your cooperation. We appreciate your patience. We were able to replicate the issue on our end, and I have informed our development team about it. They are looking into this and we will keep you updated as soon as we have any progress.
  
  Let us know if you have any further questions in the meantime.
- February 6, 2025 at 5:18 PM #239045
  
  Sangita Support Squad
  Keymaster
  
  This reply has been marked as private.
- February 7, 2025 at 6:14 PM #239075
  
  dgtise
  Participant
  
  This reply has been marked as private.
- February 7, 2025 at 6:14 PM #239076
  
  dgtise
  Participant
  
  This reply has been marked as private.
- February 7, 2025 at 6:19 PM #239077
  
  Sangita Support Squad
  Keymaster
  
  @dgtise, We have shared the access. Kindly check and let us know if you need any further assistance from our end.
- February 7, 2025 at 6:26 PM #239079
  
  dgtise
  Participant
  
  Thanks Sangita, I can confirm the UX is fixed now as expected, many thanks for the quick turnaround on this !! 🙂
- February 7, 2025 at 7:42 PM #239080
  
  Sangita Support Squad
  Keymaster
  
  We are happy to assist. We will add the same fix in our next update accordingly and keep you posted.
  
  In the meantime if you need any further assistance from our end please do let us know.
- March 4, 2025 at 6:31 PM #239680
  
  dgtise
  Participant
  
  Please close this ticket, all working now
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