[raoul]

Hey there,

I have admin fees set to 10%, so my vendors receive 90% of their order. I would also like to have a 50% discount coupon not shared with the vendor, so the full coupon discount is paid for by admin.

However, if the coupon discount is larger than the admin fees, the coupon discount is also applied to the vendor commission. This means admin can’t give out coupons above 10% without vendor having to pay for some of the discount.

For example, Product A costs £100 and admin fees are 10%. When a customer buys Product A, admin receives £10, vendor receives £90.

Now, if a customer buys Product A with a 50% coupon, then admin receives £0, vendor receives £50. The vendor was expecting £90, but was only sent £50 due to the coupon. This means the vendor will need to agree to the coupon created by admin.

So the issue is that admin cannot create coupons with a larger discount than the admin fee without taking some cost from the vendor. As admin, I like to create coupons without having to agree them with vendors first.

Is there any way at all to send the full amount to the vendor, even when the coupon discount is greater than the admin fees? So in my example, customer buys Product A with 50% coupon so pays £50, £90 still goes to vendor, £0 to admin. I know this will be difficult as it means sending the vendor more money than the customer actually paid.

Maybe Stripe can create a payment instruction to send the additional £40 from the admin’s stripe account to the vendor’s account?

I understand this will probably require some custom code, so I’m just looking for any advice you might have.

Thank you!

[raoul]

Hey there, just checking this is being looked at, thanks!

[NerdySupportExpert Moumita]

@raoul, thansk for explanning the flow.

Let me help you with our flow :

– WCMp has an option called “Admin created coupon excluded” , https://prnt.sc/26eng2b

This option lets the admin exclude their coupoon from commission

But now that you need conditional checking i.e. if the coupon discount is larger than the admin fees, the coupon discount is also applied to the vendor commission.

In order to apply this conditional you need custom code. Do you have any developer with you, so we can assist them with coding procedure.

[larin4844]

I was came to know about this as i was facing some issue in it thanks for giving this support keep it up.

[MVX Support Ninja]

You are welcome @larin4844

[raoul]

Hey, I don’t have a custom developer at the moment, but I’m not sure I’ve explained my situation clearly.

‘But now that you need conditional checking i.e. if the coupon discount is larger than the admin fees, the coupon discount is also applied to the vendor commission.’
– no, if the coupon discount is larger than admin fees, the coupon discount should NOT be applied to vendor commission. Instead, the vendor should receive the full amount they would expect without any coupons applied. Does that make sense?

[MVX Support Ninja]

Hi,
As mentioned earlier since coupon discount doesn’t depend on the admin fees and the flow you are looking for in not there by default, you need to do custom code on your end.

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