[inkanov]

Hello Support Team,

How to get the 2.0.0 version of the Multivendorx Plugin. How do we activate the Pro license – or move some of our v 1.3.25 licenses to 2.0.0?

Best regards.

[Sangita Support Squad]

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[inkanov]

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[Sangita Support Squad]

Hi there,

We are releasing MultiVendorX Pro 2.0.0 today. Once the release is complete, you will be able to download the latest version of the plugin from here: https://multivendorx.com/my-account/api-downloads/

We recommend testing it on a staging site along with the latest version of the MultiVendorX free plugin to ensure everything is working properly before deploying it to your live site.

If you have any further queries or need any assistance, please feel free to let us know.

[inkanov]

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[inkanov]

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[Sangita Support Squad]

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[inkanov]

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[Sangita Support Squad]

Hi there, Thank you for reaching out.

We have forwarded the error details to our development team, and they will review the issue and implement the necessary fixes.

Regarding the membership-related concerns, we were unable to replicate the issues on our end. To assist you more effectively, we kindly request you to share a staging site where the issue is reproducible. This will help us investigate it thoroughly and provide a resolution more efficiently.

When sharing the access details, please make sure to mark your reply as private for security purposes.

We appreciate your cooperation and look forward to assisting you further.

[inkanov]

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[Sangita Support Squad]

Thank you for sharing the site details. Kindly allow us some time to review them, and we will get back to you accordingly.

We appreciate your patience and cooperation.

[Sangita Support Squad]

Hi there,

We have reviewed the points you mentioned regarding the membership plan. Please find our responses inline below:

– The screen came up, but not all options can be saved – for example, Membership Price always defaults to unselected.

>> We have checked this on our end, and the prices are being saved correctly. Kindly refer to this video for confirmation:
https://www.awesomescreenshot.com/video/51884072?key=419cb45faa8a197b57616585c1049a7d

We request you to please recheck this on your end.

– The Features Display does not get saved
– /membership page (where the membership plans are visible to all)
Earlier, the table was missing but the membership name and buy button were visible. Now nothing is showing, so it’s not possible to add to cart.

>> The added features are being saved and displayed correctly. Also the “Add to cart” button is also there. You can refer to this screenshot:
https://www.awesomescreenshot.com/image/60045225?key=78bbe9c9dd2ebe87ee1420661b1716d6

Since the features and plans are saving correctly on our end, we kindly request you to recheck the setup and page configuration. Please ensure the membership plans are published and the page is properly configured.

– Additional: If we set a one-time payment ($10), the membership table in the MVX admin screen shows $10/month

>> We are checking this with our team and will keep you updated accordingly.

For the remaining points, we request you to kindly recheck on your end and let us know if you continue to face any issues. We’ll be happy to assist further.

[inkanov]

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[inkanov]

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[Sangita Support Squad]

Hi there,

Thank you for pointing out the issue. I’ve forwarded it to our development team for review, and we’ll get back to you with an update shortly.

We truly appreciate your continued support in helping us improve the new version.

[Author]

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