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How does Paypal fee works when you use PayPal masspay?

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    • #135166
      duwls1120
      Participant

      Hi, I’m using PayPal masspay.
      I configured the commission as 95% for the seller 5% for the Admin of the total amount.
      But if I go to Woocommerce > orders, the transaction receipt shows the total amount and the PayPal fee for the transaction.
      I will attach a screenshot of it.

      The question is, which account PayPal will deduct the fees from?
      If the fee is $0.31 for a $10 transaction, will the Admin and vendor split the fee?

    • #135174

      Hi, thank you for getting in touch with us.
      Each payment gateway will deduct its transaction fee. However We have a setting that lets you deduct the gateway charge from the vendor’s commission, therefore the vendor will bear the processing fee.
      In order to set payment gateway charges for vendors, go to settings under WCMp.From there navigate to the Payments tab and scroll down to the When/How to pay section. Over there check the box “Payment Gateway Charge” (see screenshot-https://prnt.sc/213gily )and also select “Who bears gateway charge” to vendor (see screenshot-https://prnt.sc/213ghzl )
      For further help, please do follow this doc: https://multivendorx.com/knowledgebase/payment/#nav-9
      Let us know if you have any questions.

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