[Marianne WESTERVELT]

The payment providers (paypal and stripe) are also deducting charges from shipping charges. How can we deduct from shipping charges separetly.

[MVX Support Ninja]

Hi,
Thank you for getting in touch with us.
The payment providers (Paypal and Stripe) both have their own charges which they deduct.
Kindly contact their support for further information regarding this.

[Marianne WESTERVELT]

Im asking how to deduct a % for shipping separately in WCMP. Right now we can only deduct gateway charges using the settings you’ve given, but cannot deduct shipping charges before paying out the vendor.

[MVX Support Ninja]

Since you do not want to transfer the shipping cost to your vendor , kindly go to WCMp> Settings> Payment> Shipping ( see screenshot- https://prnt.sc/26imvp1 ) and disable the option.

[Marianne WESTERVELT]

Did I say I don’t want to transfer the shipping to vendor? I said we want to dedcut 2.5% from the shipping. Why you support people are so careless in replying.
you reply after so many days and still doesn’t listen to the customer what he is saying.

[NerdySupportExpert Moumita]

Marianne, sorry for the miscommunications.

Let me assist you with our flow, WCMo only calculates the commission on the product price only. We don’t calculate any commission on shipping or tax. Therefore either admin gets the whole amount of shipping, or the vendor, depending upon the settings configured.

So, the flow you are looking for i.e. calculate a percentage commission on shipping amount too, you need to do some custom code. If you have any developer with you, we can explain him/her the coding procedures.

[Marianne WESTERVELT]

“So, the flow you are looking for i.e. calculate a percentage commission on shipping amount too, you need to do some custom code. If you have any developer with you, we can explain him/her the coding procedures.”

yes please. Provide all instructions and we’ll move this to our developer.

[MVX Support Ninja]

HI,
As per you requirement you have to add good amount of custom code and Change our default flow. We don’t have particular hook or filter.

Kindly check our flow –
(check those two php files)

https://github.com/wcmarketplace/dc-woocommerce-multi-vendor/blob/master/classes/class-wcmp-post-commission.php

https://github.com/wcmarketplace/dc-woocommerce-multi-vendor/blob/master/classes/class-wcmp-calculate-commission.php

Regards,

[Author]

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