[losvincent]

Hello,how to modify the text in inquiry box like in picture?

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   modify.png
   

[Sangita Support Squad]

Hi @losvincent, You can simply use the loco translate plugin on your end and rename the strings on your end accordingly.
For guidance on translating plugins using Loco Translate, please refer to our documentation at https://multivendorx.com/docs/knowledgebase/multivendorx-translation-guide/.

[losvincent]

@Sangita Support Squad
thanks i’ll try,one more question,i add inquiry button shortcode but not display

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   add-short-code.png
   

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   not-display.png
   

[Sangita Support Squad]

Hi @losvincent, We have checked the shortcode for the enquiry button and it is working fine. Kindly check the video here https://www.awesomescreenshot.com/video/23761273?key=45ed39d08aa4b0c9d85f84b95b63bc98.
Check the configuration on your end accordingly again.

[losvincent]

@Sangita Support Squad hello,[wce_enquiry_button] not works,nothing show in front:
https://woovape.com/product/woovape-5000-puffs

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   error.png
   

[Sangita Support Squad]

@losvincent It seems like there must be some theme conflict issue on your end. Can you please create a staging site that should be an exact replica of your live site and share the site url, temporary admin and FTP access with us so that we can check the issue on your end and help you accordingly.

While sharing the access don’t forget to mark your reply as private.

[losvincent]

im sorry i’ve solved this now,after add shortcode to template,then need to check “Product Enquiry Button” setting on in plugin settings

[losvincent]

@Sangita Support Squad

im sorry i’ve solved this now,thanks!,after add shortcode to template,then need to check “Product Enquiry Button” setting on in plugin settings-general-Common Settings
the last question,the inquiry box can be design more beautiful,waiting for your ui update

[losvincent]

@sangita
the button text setting not working,how to solve this

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   button-text.png
   

[Sangita Support Squad]

@losvincent We have checked this on our end and the setting is working fine. Check the video here : https://www.awesomescreenshot.com/video/23791824?key=bdbc0edcc074d7f3563cfe3eead27887

It seems like there might be some theme/plugin conflict on your end. So just to be sure deactivate all plugins except WooCommerce and Product catalog enquiry on your end and also switch to some default theme such as twenty twenty three or storefront and check again.

Please do keep us posted.

[Sangita Support Squad]

It’s been long and we have not haerd back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in future please create a new support thread.

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