[kevajo]

Good morning
I can’t activate Multivendor X on my site.
When it is activated, we are told that woocommerce must be activated, yet woocommerce is activated.
Thanks for looking at this.
I created a staging site, I leave you the sid in private.
THANKS

[kevajo]

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[Sangita Support Squad]

Sorry @kevajo We are getting this error message https://prnt.sc/F4vfDkCU1dFT while clicking on the site url .

[kevajo]

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[kevajo]

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[kevajo]

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[Sangita Support Squad]

Kevajo on clicking upon the url shared by you https://prnt.sc/c9a7Pqq0wHea this page is opening

[kevajo]

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[NerdySupportExpert Moumita]

Hi, you need to save the permalink as ” ” from here https://kevajo.com/kevajo-staging/wp-admin/options-permalink.php (https://prnt.sc/c9CJMlv6zPk6)
But no changes are getting saved there. Can you please change the settings.

[kevajo]

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[NerdySupportExpert Moumita]

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[kevajo]

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[Sangita Support Squad]

Hi @kevajo
The issue with the banking overview table not shown on full screen might be coming because of theme/plugin conflict . Kindly switch to some default theme and check by deactivating plugins other than Woocommerce and MultiVendorX.
For the other issues, kindly create a staging site that will be a replica of the live site and share the temporary admin, FTP access so we can check.
While sharing the access don’t forget to mark the response as private.

[kevajo]

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[kevajo]

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[Sangita Support Squad]

Hi @kevajo, Somehow your database got messed up that is why you are facing the issues for old orders.
Kindly regenerate the suborders for all those orders and then regenerate commissions for those suborders . Thus you will get all the earlier transaction data . Kindly follow the below video https://watch.screencastify.com/v/SSU8voXPQRAiGHDKlJCA

[kevajo]

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[kevajo]

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[Sangita Support Squad]

Kindly check and share in your live site if the commissions are marked as paid or they are unpaid

[kevajo]

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[Sangita Support Squad]

Let me consult with my developer and we will try to find a solution .

[kevajo]

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[Sangita Support Squad]

Hello @kevajo . Our team is looking for a solution of your issue . This might need good amount of time . Kindly provide them some time . We will keep you posted .

[kevajo]

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[NerdySupportExpert Moumita]

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[kevajo]

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[Sangita Support Squad]

Hi @kevajo We have added this for future enhancements . You can keep track of the progress of the enhancement from https://github.com/multivendorx/MultiVendorX/issues/359

[kevajo]

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[NerdySupportExpert Moumita]

@kevajo, our team will provide you the function that you can use to fetch the store name of the vendor.

[kevajo]

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[NerdySupportExpert Moumita]

Please explain what flow do you want to achieve with this function, so we can share the exact coding flow.

[kevajo]

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[kevajo]

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[promita]

Hi @kevajo, when you are adding a custom payment mode, you need to display its corresponding field using ‘mvx_vendors_tab_routes’ filter.

[kevajo]

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[kevajo]

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[kevajo]

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[kevajo]

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[kevajo]

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[kevajo]

Hello, I still haven’t had an answer to this subject.

[NerdySupportExpert Moumita]

@kevajo, as much as we want to help you out, checking a custom code requires our developer to test the whole flow.

This requires a huge amount of time because your code is not some small code but a part of payment integration. I guess you also had an automated payment release added.

I would request you to check our code of Razorpay payment mode (https://github.com/multivendorx/mvx-razorpay-split-payment).

We have added this payment mod to pay vendir via razorpay. If you check this plugin you can have the idea regarding which and how to integrate a third party plugin into MultiVendorX.

[kevajo]

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[NerdySupportExpert Moumita]

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[kevajo]

Is no okay

[Sangita Support Squad]

@kevajo Our team is communicating with you over the mail . Kindly contact them there for any help or query regarding the custom payment method .
If you are facing any issue other than this custom payment method please let us know.

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