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I have some issues with the Order Flow on my website

MultivendorX

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    • #204010
      socialm240
      Participant

      Hello, I have some issues with the Order Flow on my website:

      1. I don’t want to display the Suborder column with the Suborder Number on the My Account Page. I want only the Woocommerce Original Order to show in the “MY Orders” Section of the Woocommerce My Account Page.

      2. I don’t want the MVX Suborder to send notifications when a customer purchases an item from the Vendor. I Only want the Woocommerce Main Order Notifications when a customer orders an item from a Vendor.

      3. I don’t want any Suborder Email notification to be sent to my Customer after the Order has been updated to “Complete/Shipped” with the tracking number.

      And Finally, I have a question:

      Can the Shipment Tracking Number be Updated Directly into the Shipment Plugin of my website and Trigger/Update the Order Status to Complete or Shipped?

    • #204034

      @socialm240 Thanks for getting in touch with us.
      Kindly follow this doc https://multivendorx.com/docs/code-snippet/remove-suborder/ for all the customisations you are looking for with the suborder emails.

    • #204323
      socialm240
      Participant

      Hello, thank you for your reply. I have Implemented your previously provided resource. Now awaiting testing.

      However, I have some issues with the Vendor Shop Page.

      First, I want to be able to remove the image banner from the Reviews page.
      I figured out that the Reviews and Policies Page are not affected by the Vendor Archive template.
      I almost ruined my site, as the edits I made with yellowpencil editor on Review and Policies Page almost destroyed my previous settings.
      However, I need help with removing the Banner Image, But not the Profile Image and Vendor Informations or the Buttons.
      I want to keep the other components of the Banner as mentiond above.

      Secondly, i would like to add a widget to the top of the Vendor Shop Page.
      I want to add a Custom Widget on top of the Products or the Vendor Menu on the Vendor Page.
      Also, how can i apply css to the Reviews and Policy Pages on Vendor Shop Page.

      Please Direct me how to do this.

      My regards.

    • #204331

      Hi @socialm240 Sorry to hear that you are facing issues on your end.
      However, our replies are inline with your queries –
      –First, I want to be able to remove the image banner from the Reviews page.
      I figured out that the Reviews and Policies Page are not affected by the Vendor Archive template.
      I almost ruined my site, as the edits I made with yellowpencil editor on Review and Policies Page almost destroyed my previous settings.
      However, I need help with removing the Banner Image, But not the Profile Image and Vendor Informations or the Buttons.
      I want to keep the other components of the Banner as mentiond above.
      >>We do not have a ready-made code for this. You will have to achieve this by adding custom css on your end.
      For example, adding the below css in the style.css file of the active theme the vendor store banner will be removed from the vendor store page.

      
      .banner-img-cls {
          background: #8da6df;
      }
      
      
      .banner-img-cls .mvx-imgcls {
          opacity: 0;
      }
      
      
      
      Copy

      – Secondly, i would like to add a widget to the top of the Vendor Shop Page.
      I want to add a Custom Widget on top of the Products or the Vendor Menu on the Vendor Page.
      >>We do not have any readymade code for this. You will have to do that by adding custom code on your end.
      If you need references with hooks/filters please let us know.
      – Also, how can i apply css to the Reviews and Policy Pages on Vendor Shop Page.
      >> Kindly let us know about the modifications you are looking for so that we can help you accordingly.

    • #204387
      socialm240
      Participant

      Thanks for your reply.

      How can I specifically remove the reviews page banner image only, and keep the policies page banner active? When I use CSS to remove the reviews page banner image it also removes the policies page image banner as well.

      Finally, How can i add a widget to the top of Vendor shop page.. Is there any link to topics i can look at, or can you give me the snippet to achieve this request?

    • #204400

      Hello @socialm240, while we’re eager to assist you, removing the banner for the review page exclusively involves a considerable amount of custom code using jQuery and JavaScript. Unfortunately, achieving this through CSS alone is not feasible.

      Also, in order to add widget on the top of shop page, you need to contact the theme author. Ask them whether you can create a sidebar section for a custom taxonomy page such as dc_vendor_shop

      We recommend reaching out to a developer for optimal support. If you developer requires any coding guidance let us know.

    • #216134

      Its been long and we have not heard back from you. We presume your query is resolved now. we are closing this thread. If you need help or face issue in future please create a new support ticket.

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