[Dan]

The admin backend, and vendor backend are all showing an incorrect product count.

I have three vendors, none of them have any products yet. But it shows that that all have 31 or 32 products.

When i click on these, i can’t actually see any products though.

Also, the Overview Report shows net sales of £940! Yet none of my vendors have sold anything.

Is it incorrectly getting some data from my main website and products?

See screen shots for exactly what i mean.

[Dan]

Other screenshots

[MVX Support Ninja]

Hello Dan,

Thank you for reaching out to us.

Regrading the incorrect product count, we have found the issue at our end and you can track it from here : https://github.com/wcmarketplace/dc-woocommerce-multi-vendor/issues/635

Regarding the overview report, we have not found any issue at our end as you can see here (https://www.loom.com/share/b3c8867e0a924c1fb79164113e21b38e).

May I know if you have checked marketplace plugin with WooCommerce and standard theme (storefront/twenty). Please deactivate all your plugin, except WooCommerce and WCMp + addon. You can then check the flow. If everything is working fine, in order to detect which plugin is causing conflict- please activate each plugin consecutively and check the flow.
Similarly, for theme conflict- please deactivate the current theme and check with standard WooCommerce theme (storefront/twenty) It is suggested to please perform these tests on your staging website and keep us posted with the outcome.

[MVX Support Ninja]

We have not received any update from you for a long. Hope this ticket is already been resolved.

We are now closing this ticket. Kindly create a new one if you need any further help.

[Author]

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