[Simon Thomas]

Hello there,
here is the product URL : https://closet-drop.sitepreviews.dev/product/1990s-zucca-square-shape-small-tote-bag-by-fendi/

We have installed RnB plugins and configured products to be rented from 1 day to 7 days but still the product is being selected to rented for 8 days to 30 days and the rent is being calculated for 7 days only.

This product should not be selected for more than 7 days.
Please let me know the way to fix this.

[Sangita Support Squad]

@Simon Thomas We have checked the flow on our end and from the admin end when i am selecting a date range no price info is showing. Also from the vendor end if we select a date range from the set price info only then the subtotal is showing. If the date range excludes those set days then no price subtotal is getting displayed.
So can you please let us know how we can replicate the issue on our end as we will not be able to provide you with a fix without replicating the issue on our end.

[Simon Thomas]

video : https://capture.dropbox.com/mMhZRpGvrC8HTv7E

cart screenshot : https://capture.dropbox.com/Qape5xrLfJicguim

[Simon Thomas]

Video : https://capture.dropbox.com/mMhZRpGvrC8HTv7E

Cart Screenshot : https://capture.dropbox.com/Qape5xrLfJicguim

Please let me know the way to fix this.

[Simon Thomas]

This reply has been marked as private.

[Sangita Support Squad]

Hi @Simon Thomas Thank you for sharing the video to illustrate the workflow. Let me clarify the process: Since you’ve defined a price range with corresponding pricing details, users selecting a date range within those parameters will see the relevant pricing information. However, if a user chooses a date range outside the specified pricing details, no pricing information will be displayed.
It’s important to note that there’s no built-in option in WooCommerce Rental & Booking plugin to restrict users from selecting a date range beyond the set pricing information range.
So for any needed assistance or workflow modifications, we suggest contacting the rental plugin team for further support, as modifying this feature falls within the scope of the rental plugin, and we regret to inform you that we cannot provide assistance in this regard.
Let us know if you need any further assistance.

[Sangita Support Squad]

It’s been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in future please do create new support thread.

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