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Login issue – Login Customer and Vendor are the same

WCMp Core

Resolved
Viewing 20 reply threads
  • Author
    Posts
    • July 18, 2022 at 7:45 PM #140713
      artweb.frog
      Participant

      Hi! If I try to register as a customer the link mail bring me to dashboard vendor.
      Same for password reset! No classic customer dashboard… Why? Can you try it please?

    • July 18, 2022 at 10:15 PM #140721
      NerdySupportExpert Moumita
      Keymaster

      @artweb.frog, please ensure you are not using the Vendor Dashboard link to register the vendors. In order to add customers, you need to use WooCommerce created My Account page link.

    • July 18, 2022 at 10:22 PM #140722
      artweb.frog
      Participant

      How can I check that?
      The issue still remains with default registration link and password reset. So I don’t think is a thing I can fix

    • July 19, 2022 at 4:07 PM #140731
      NerdySupportExpert Moumita
      Keymaster

      Hi, can you share a temporary admin access so we can check.

      While sharing the access don’t forget to mark the response as private.

    • July 19, 2022 at 5:58 PM #140739
      artweb.frog
      Participant
      This reply has been marked as private.
    • July 20, 2022 at 2:05 PM #140752
      NerdySupportExpert Moumita
      Keymaster

      Hi, as you can see the access is not working https://watch.screencastify.com/v/2EpxuAn07viD3jpF8wkN

      Can you please check again?

    • July 20, 2022 at 2:37 PM #140754
      artweb.frog
      Participant
      This reply has been marked as private.
    • July 20, 2022 at 6:44 PM #140761
      NerdySupportExpert Moumita
      Keymaster
      This reply has been marked as private.
    • July 20, 2022 at 6:51 PM #140762
      artweb.frog
      Participant
      This reply has been marked as private.
    • July 21, 2022 at 1:50 PM #140776
      NerdySupportExpert Moumita
      Keymaster
      This reply has been marked as private.
    • July 21, 2022 at 2:17 PM #140777
      artweb.frog
      Participant
      This reply has been marked as private.
    • July 21, 2022 at 2:37 PM #140778
      artweb.frog
      Participant
      This reply has been marked as private.
    • July 21, 2022 at 5:10 PM #140782
      artweb.frog
      Participant

      I changed the code woocommerce_my_account into [woocommerce_my_account] … You forgot the parentheses … Sorry the crossposting but your site don’t allow to edit messages

    • July 22, 2022 at 2:07 AM #140788
      NerdySupportExpert Moumita
      Keymaster
      This reply has been marked as private.
    • July 22, 2022 at 10:50 AM #140795
      NerdySupportExpert Moumita
      Keymaster
      This reply has been marked as private.
    • July 22, 2022 at 2:07 PM #140798
      artweb.frog
      Participant

      The buttons are not clickable. Can you fix it? Thank you!
      Check image

      And after you will fix the buttons can you check the section add payment? Because The section doesn’t ask nothing

    • July 23, 2022 at 12:33 PM #140830
      NerdySupportExpert Moumita
      Keymaster

      @artweb.frog, I would love to help you out but it seems like this is theme related issue.

      Themes and plugins are beyond the scope of our support as we don’t know how this was developed and can’t provide a solution that could guarantee it will work as expected.

    • July 23, 2022 at 12:42 PM #140831
      artweb.frog
      Participant

      But Please, without these functions I will not be able to use your plugin. I know you can help me… Please. The theme support is absent

    • July 25, 2022 at 2:51 PM #140857
      NerdySupportExpert Moumita
      Keymaster

      @artweb.frog, As we are unaware of the issue, it would take us a long time to resolve as this is not developed by us.

      But we can assist you with the location of the issue. Can we disable plugins too on your site?

    • July 25, 2022 at 2:59 PM #140858
      artweb.frog
      Participant

      It was a z-index problem. Risolved with css editor 🙂

    • July 25, 2022 at 11:27 PM #140869
      NerdySupportExpert Moumita
      Keymaster

      @artweb.frog, thanks for the update 🙂

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