WCMp Core
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AuthorPosts
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July 18, 2022 at 7:45 PM #140713artweb.frogParticipant
Hi! If I try to register as a customer the link mail bring me to dashboard vendor.
Same for password reset! No classic customer dashboard… Why? Can you try it please? -
July 18, 2022 at 10:15 PM #140721NerdySupportExpert MoumitaKeymaster
@artweb.frog, please ensure you are not using the Vendor Dashboard link to register the vendors. In order to add customers, you need to use WooCommerce created My Account page link.
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July 18, 2022 at 10:22 PM #140722artweb.frogParticipant
How can I check that?
The issue still remains with default registration link and password reset. So I don’t think is a thing I can fix -
July 19, 2022 at 4:07 PM #140731NerdySupportExpert MoumitaKeymaster
Hi, can you share a temporary admin access so we can check.
While sharing the access don’t forget to mark the response as private.
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July 19, 2022 at 5:58 PM #140739artweb.frogParticipantThis reply has been marked as private.
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July 20, 2022 at 2:05 PM #140752NerdySupportExpert MoumitaKeymaster
Hi, as you can see the access is not working https://watch.screencastify.com/v/2EpxuAn07viD3jpF8wkN
Can you please check again?
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July 20, 2022 at 2:37 PM #140754artweb.frogParticipantThis reply has been marked as private.
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July 20, 2022 at 6:44 PM #140761NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
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July 20, 2022 at 6:51 PM #140762artweb.frogParticipantThis reply has been marked as private.
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July 21, 2022 at 1:50 PM #140776NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
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July 21, 2022 at 2:17 PM #140777artweb.frogParticipantThis reply has been marked as private.
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July 21, 2022 at 2:37 PM #140778artweb.frogParticipantThis reply has been marked as private.
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July 21, 2022 at 5:10 PM #140782artweb.frogParticipant
I changed the code woocommerce_my_account into [woocommerce_my_account] … You forgot the parentheses … Sorry the crossposting but your site don’t allow to edit messages
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July 22, 2022 at 2:07 AM #140788NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
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July 22, 2022 at 10:50 AM #140795NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
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July 22, 2022 at 2:07 PM #140798artweb.frogParticipant
The buttons are not clickable. Can you fix it? Thank you!
Check imageAnd after you will fix the buttons can you check the section add payment? Because The section doesn’t ask nothing
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July 23, 2022 at 12:33 PM #140830NerdySupportExpert MoumitaKeymaster
@artweb.frog, I would love to help you out but it seems like this is theme related issue.
Themes and plugins are beyond the scope of our support as we don’t know how this was developed and can’t provide a solution that could guarantee it will work as expected.
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July 23, 2022 at 12:42 PM #140831artweb.frogParticipant
But Please, without these functions I will not be able to use your plugin. I know you can help me… Please. The theme support is absent
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July 25, 2022 at 2:51 PM #140857NerdySupportExpert MoumitaKeymaster
@artweb.frog, As we are unaware of the issue, it would take us a long time to resolve as this is not developed by us.
But we can assist you with the location of the issue. Can we disable plugins too on your site?
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July 25, 2022 at 2:59 PM #140858artweb.frogParticipant
It was a z-index problem. Risolved with css editor 🙂
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July 25, 2022 at 11:27 PM #140869NerdySupportExpert MoumitaKeymaster
@artweb.frog, thanks for the update 🙂
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AuthorPosts
The topic ‘Login issue – Login Customer and Vendor are the same’ is closed to new replies.