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Maps not showing after enabling API

Theme and Plugin Support

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Viewing 9 reply threads
  • Author
    Posts
    • March 23, 2021 at 2:29 PM #118055
      simi
      Participant

      Hi Guys

      I’ve recently enabled 7 API keys so that Customers are able to use Google Maps to find their nearest Vendor however the Map is not appearing unless one allows Geolocation, Why is that so ??? And which setting do I have to enable inorder to get this working?

    • March 23, 2021 at 5:32 PM #118083
      MVX Support Ninja
      Keymaster

      Hello,

      Thank you for reaching out to us.

      By default you have to allow the geolocation, then only google map can access the location. If you do not allow to access the location, it will not be able to fetch the required location.

    • March 23, 2021 at 6:47 PM #118091
      simi
      Participant

      Even when I have allowed Geolocation, it doesn’t not filter through Vendors based on location. It reads “No Vendors found”

    • March 23, 2021 at 6:50 PM #118095
      simi
      Participant

      Is it possible for it to work without allowing Geolocation?

    • March 23, 2021 at 7:11 PM #118100
      MVX Support Ninja
      Keymaster

      Our team is already working on that issue and it will be fixed in our next update.
      If you disallow geolocation the vendor location cannot be fetched as been mentioned in my previous reply.

    • March 23, 2021 at 7:54 PM #118103
      simi
      Participant

      When will the next update be released?

    • March 24, 2021 at 10:20 AM #118136
      MVX Support Ninja
      Keymaster

      The next update will be released within 2 weeks.

    • March 24, 2021 at 11:26 AM #118138
      simi
      Participant

      Thank you.

      As I showed you on the attached screenshots, It doesn’t filled through the Vendors based on location, why is that so?

    • March 24, 2021 at 3:02 PM #118148
      MVX Support Ninja
      Keymaster

      As been said in the previous reply, our team is working on this issue and it will be fixed in our next update.

    • May 25, 2021 at 2:05 PM #122139
      NerdySupportExpert Moumita
      Keymaster

      Hi this issue has been fixed in our version 3.8

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