Messy Shipping & Checkout Pages — Not Showing Correctly

WCMp Core

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    • #117276
      fghauri
      Participant

      The shipping options in the checkout page are very messy and confusing. You can see both ADMIN And VENDOR shipping options including when the vendor sets up their own shipping options. This creates a lot of problems such as: What if the vendor ONLY wants to provide curbside pickup? Yet in the checkout page the customer can see Curbside Pickup but also the admin shipping preferences such as Flat rate $3.00 shipping, etc. Furthermore, this is creating DOUBLE entries. Admin has curbside pickup available, if vendor also wants curbside pickup available instead of showing it as ONE option for curbside pick, it creates two (one made by the admin and one made by the vendor)

      This is highly confusing for a customer and likely to create problems for vendors that only want certain shipping options.

      1) If a vendor does not setup their own shipping preferences, does shipping for their products automatically refer to the admin/marketplace shipping setup that the admin has for woo commerce when a customer checks out?

      2) So if a customer checks out using the shipping options available, will they have any issues or errors checking out if the vendor does not have their own?

      3) When a vendor sets their shipping options — say for example they only want to allow CURBSIDE PICKUP. Yet in Checkout it shows ALL shipping options available including the ones admin set such as flat rate shipping, instore pickup. Why is doing that?

      Refer to screenshots:

      a) vendor has no shipping options selected in their frontend manager
      b) customer can view the shipping options made by the admin in the checkout page when vendor has no shipping options
      c) vendor has selected their shipping methods as seen (CURBSIDE PICKUP)
      d) customer can view and select both vendor shipping options (CURBSIDE PICKUP) but also admin shipping options that a vendor may not want such as “Flat rate $3.00” but this is also creating double entries (Curbside pickup created by admin and Curbside pickup created by vendor)

      What is the solution?

      P.S Ignore the $$$ value shipping options from UPS and carriers, that is from a third-party plugin.

    • #117279
      fghauri
      Participant

      screenshots for vendor with curbside pickup selected as a shipping options but customer frontend showing admin shipping options too such as flat rate shipping AND also creating double entries for curbside pickup (one created by the admin and another created by the vendor)

    • #117321
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