[mcguckined]

Hello,

I am having an issue on my site where WCMp doesn’t seem to record most sales that go through for vendors. If I check under WCMp > Commissions and WCMp > Reports, sales that were made often do not show up, or record at all.

This is becoming a serious issue as we have vendors questioning the number of orders they have received.

Please assist

[MVX Support Ninja]

Hello,

Thank you for reaching out to us.

We are unable to recreate the issue at our end. Kindly provide us the detailed steps to recreate the issue so that we can check the same at our end and help you accordingly to resolve it.

[mcguckined]

In order to recreate the issue, would it be a good idea to add one of your support team members as a vendor? Or provide you with a temporary admin login?

[MVX Support Ninja]

Kindly share a video by recreating the issue at your end so that we can check the same at our end too and help you accordingly.

[MVX Support Ninja]

We have not received any update from you for a long. Hope this ticket is already been resolved.

We are now closing this ticket. Kindly create a new one if you need any further help.

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