Need help to fix comission

MultivendorX Pro

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    • #145713
      James
      Participant

      Hello,

      I tried to fix the comission as they was before on wcmp but it doesn’t work.

      What i had was 7% +0.05$ commission per sale and then the 93% left -0.05$ left goes to the vendor
      Then the website support the gateway charge that is included in the 7% +0.05$ (like 2.9% +0.30$ for paypal) then the website keep : 7-2.9 % + (0.05$ – 0.30$) = 4.1% + -0.25$

      show you 2 screenshot of the actuall config (tried many and all seems to end in the same result, commission for the vendor is only the delivery cost and i want the vendor to have the delivery + (93% -0.05$) commission of the product he sell or in other words the admin of the wesite to have 7% +0.05$ from each sale and then he support the gateway charge.

      Best Regards.
      James.

    • #145715
      James
      Participant
      This reply has been marked as private.
    • #145750

      James we have calculated commission in our end by setting the commission percentage and other details as you have shared with us. After test we didn’t find any issue.
      Here is the order details :
      Product amount=220$
      Admin commission =220*7% =(15.4+0.05)$=15.45$
      Vendor is getting=220$-15.45$=204.55$

      I am attaching the screenshots of all the details:
      Commission configuration :
      Commission calculation :

      If you check the calculation, you can see that it is all right. So can you please explain what issue did you face or where do you need help.

    • #145802
      James
      Participant

      Hello,

      I dont see on your screenshot who did you chose to support the payment gateway charge. i did chose vendor on my side (on the 1rst screenshot)
      All the prices for comission you see on the 2nd screenshot it’s only the delivery price not the commission + delivery
      3rnd screenshot to show the comission is at 0 and the delivery is the only gain that the vendor get.

      (you still have acces on the live website if you want to have a look, sharing the info in the private message bellow)

      Best Regards.
      James.

    • #145806
      James
      Participant
      This reply has been marked as private.
    • #145819

      Hi James , we selected the vendor to bear the gateway charge.And as set by you the admin is getting 7%+0.05$ , Vendor is getting the rest amount (93%-0.05$).

      The flow is working perfectly fine in our site. We added a vendor to your site but it is giving some issue while ordering.So can u please share a Vendor access with us so that we can check the flow in your site.

    • #145820
      James
      Participant
      This reply has been marked as private.
    • #145836

      James as your site is a live site we are not testing there anymore instead we are sharing a video of the flow in our site .You can take help from there and apply it in your site.

      https://fluvid.com/videos/detail/rv6E4H6nKrfKLeXRn

      If you still need help please create a staging site and share the access with us and we will check it there.

    • #145931
      James
      Participant
      This reply has been marked as private.
    • #146010
      This reply has been marked as private.
    • #146079
      James
      Participant
      This reply has been marked as private.
    • #146154
      This reply has been marked as private.
    • #146167
      James
      Participant
      This reply has been marked as private.
    • #146219
      This reply has been marked as private.
    • #146226
      This reply has been marked as private.
    • #146228
      James
      Participant
      This reply has been marked as private.
    • #146297

      James, we are not able to place any order in your site (we are getting 404 error), we even disabled all the plugins too. Also, not able to add any product, vendor etc.

      It seems like there is some server end issue. Can you please recheck this on your end.

    • #146321
      James
      Participant
      This reply has been marked as private.
    • #146533
      This reply has been marked as private.
    • #146710
      James
      Participant

      Hello,

      No the 404 error is not on the live site.
      But i have found a way to do what i wanted for now and it work, i will see later when i create the vendor membership later.
      So you can close this thread. thanks for you help.

      Best Regards.
      James.

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