[sety]

Hi,
Although we have a licence for Advance Frontend Manager and the box was checked in setting area about “Offer a single frontend dashboard for all vendor purpose and eliminate their backend access requirement”, unfortunatelly Wp Admin Bar appeared at the top of the Vendor Dashboard. We tried to remove the admin bar by both codes and plugins in wordpress side, but we were unsuccessful whatever we have done.

I give you some info for this issue;

1- Firstly we created a test user account as Business Owner, and we loggin the account and went to WCMp (Listing) Dashboard as Business Owner, the wp admin bar did not appeared at the top the Dasboard. (this situation is true, we have not any problem)

2- But when we have been a Vendor as Business Owner, as the normal a Vendor Dashboard was added and then the admin bar appeared at the top of the both Vendor Dashboard and Listing Dashboard.

3- “Advance Frontend Manager Licence” could not offer a single frontend dashboard for all vendor purpose (wp admin bar is appearing), but it was able to eliminate their backend access requirement.

How can we solve this issue?
Thanks, cem

[MVX Support Ninja]

Hello,

Thank you for reaching out to us.

May I know if you have checked marketplace plugin with WooCommerce and standard theme (storefront/twenty). Please deactivate all your plugin, except WooCommerce and WCMp + addon. You can then check the flow. If everything is working fine, in order to detect which plugin is causing conflict- please activate each plugin consecutively and check the flow.
Similarly, for theme conflict- please deactivate the current theme and check with standard WooCommerce theme (storefront/twenty) It is suggested to please perform these tests on your staging website and keep us posted with the outcome.

[sety]

Hi,
We fixed this issue thanks to the tests you suggested to us.
Thanks,

[MVX Support Ninja]

Thank you for the update. We are closing the ticket now. In case any issue arises kindly raise a new ticket.

[Author]

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