MultivendorX
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Posts
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Hello, I’m testing MVX in my staging site but I have noticed a few broken endpoint in the dashboard:
– STORE SETTINGS > CUSTOMERS QUESTIONS leads to 404
– STORE > ADD NEW PRODUCT shows message “No allowed Product types found. Please contact site administrator”, and prevents me to create a new product. The same message appears if I try to edit an existing product from the products list.Another question is:
I use some snippets/functions (for example: add_filter(‘wcmp_vendor_dashboard_nav’,….). Is there something I need to change since you changed “wcmp” to “mvx”, or will they still work? -
Hi Criss, sorry to hear about your issues .The solutions are inlined :
– STORE SETTINGS > CUSTOMERS QUESTIONS leads to 404
>>We have checked it in our site but we are not getting such errors in our end. However it seems like small permalink issue.
However You can fix it by navigating to your wordpress site WCMP>>Setting>>Permalink and save changes without changing anything.– STORE > ADD NEW PRODUCT shows message “No allowed Product types found. Please contact site administrator”, and prevents me to create a new product. The same message appears if I try to edit an existing product from the products list.
>>You need to first go to MultiVendorX→Modules→Marketplace Types, you need to enable different product types that vendor can add.– I use some snippets/functions (for example: add_filter(‘wcmp_vendor_dashboard_nav’,….). Is there something I need to change since you changed “wcmp” to “mvx”, or will they still work?
>> Yes, you need to change WCMP to MVX.
You can also check the new and old filter list from here : https://github.com/multivendorx/MultiVendorX/tree/main/includes -
hello again:
1) the permalink solution is not working, I still get “customer questions” to 404
2) it looks like MVX is restricting the product options and one would need to go Pro in order to sell products. Have you not considered the cases where WCMP was licenced into the theme? Besides, I have “simple products” module enabled and it doesn’t work either.
3) I will check….It doesn’t seem that MVX is compatible anymore with the theme. This is a real problem because I would be stuck with WCMP.
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Cris,, our replies are inline :
1) the permalink solution is not working, I still get “customer questions” to 404
>> This is an issue, we will fix this in our next update.
You can track the progress of this issue from here https://github.com/multivendorx/MultiVendorX/issues/2362) it looks like MVX is restricting the product options and one would need to go Pro in order to sell products. Have you not considered the cases where WCMP was licenced into the theme? Besides, I have “simple products” module enabled and it doesn’t work either.
>> it was be some capability-related issue.
We have navigated to MuiltiVendorX >> Modules and enabled product types. -
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Hello Criss our replies are inlined—-
– have you removed the “messages to customers” feature? [see attachment 1]
>>>As per your Screenshot the section you are talking about is called Announcement.
Admin uses this section to make announcements to the vendor. This is not a message to customers.
So kindly let us know which feature are you referring to.– have you removed the GTIN code when creating a product?
>>>We do have GTIN code but the name has been replaced.– “Customers Q&A” do come from a product page and Admin/Vendor can see the message in his dashboard. But if he replies, where do the loggedin/non-loggedin User see the answer?
>>>The user gets a mail regarding his question.– in the product page description tabs there was already a “vendor tab” showing all his products (url: /company/#products). You have now created a second tab with the same purpose of showing the vendor’s product, but it’s redundant (and the url is wrong: /vendor/company/). [see attachment 2]
>>> As you can see we don’t have any such issue on our end http://wcmpdemos.com/all-in-one-demo/product/katamaran/So some custom code might be the cause of this. Can you please check this on your end.
For the transaction detail issue, we have fixed this in our git repo. So, after downloading the plugin from here – https://github.com/multivendorx/MultiVendorX/archive/refs/heads/main.zip, follow these steps :
– Delete the installed WC Marketplace via wp-admin >> plugin
– Unzip the GitHub plugin
– Rename the folder as “dc-woocommerce-multi-vendor” and remove the master tag. Now, zip this folder again.
– Install this plugin on your site.
Please do keep us posted. -
let me reply to you…
– ANNOUNCEMENT: yes I meant that but I just cannot find the new section from where Admin can write the messages, neither where Vendor can read them.
– GTIN: I was wondering where the new code is, since I cannot see it when creating a product
– Q&A: so this is only meant for loggedin users? Yet, non-loggedin users can still ask a question and no email is required, therefore I wonder where do these users get the message.
– VENDOR TAB: that’s probably my theme, and I have a big issue with that (we discussed it already in the old forum) but the authors are not giving me any help 🙁 I will come back to it on a later point.
– Have you also removed the User manual? It was very useful. Or have you changed its location?Sorry, you mention the “transaction detail issue” but I can’t remember. Could you remind me what was it about? And what you mean by “remove the master tag”? 🙂
Thank you for your patience.
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Okay Criss our replies are inlined—-
– ANNOUNCEMENT: yes I meant that but I just cannot find the new section from where Admin can write the messages, neither where Vendor can read them.
>>>In admin end you need to go to MultiVendorX→Work Board→Announcement→Add Announcement,fill the required information and →Publish
In Vendor dashboard you can see a tab called Announcement in the righthand side ,by clicking on that you can see the announcement made by the admin.– GTIN: I was wondering where the new code is, since I cannot see it when creating a product
>>>Noted– Q&A: so this is only meant for loggedin users? Yet, non-loggedin users can still ask a question and no email is required, therefore I wonder where do these users get the message.
>>>It seems like theme conflict issue. Just to be sure switch to some default theme and check.
Keep us posted.– VENDOR TAB: that’s probably my theme, and I have a big issue with that (we discussed it already in the old forum) but the authors are not giving me any help I will come back to it on a later point.
>>>To remove vendor tab you need to follow the code given belowadd_filter( 'woocommerce_product_tabs', 'woo_remove_product_tabs',99 ); function woo_remove_product_tabs( $tabs ) { unset( $tabs['vendor'] ); return $tabs; }Copy– Have you also removed the User manual? It was very useful. Or have you changed its location?
>>>You can follow our knowledgebase for any help needed : https://multivendorx.com/get-help/knowladgebase/Regarding the transaction part, I am sorry it just got mixed up with another thread.
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thanks for considering that, since there is a button maybe you forgot to enable the “delete” script.
I have also noticed a new issue: when clicking on the tab “show more products from this vendor” it takes to the page with the old shortcode [wcmp_products ids=’91750′ per_page=’-1′]. How can this be updated to MVX?
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Hi Criss, as you can see it is working fine on our end http://wcmpdemos.com/moumita/product/nike-cap-3/
Now, as you are facing this issue on your end, please do create a staging site and share the admin, FTP access so we can check.
While sharing the access, don’t forget to mark the response as private. -
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hello, my theme has a different “vendor shop page”. Every vendor has a profile page and the products are listed in a tab called “negozio”. See this example: https://backstage.agendadelvolo.info/Azienda/agenda-volo-spazio/
The entire flow is different. -
@Criss, your theme needs to change the code as we have changed our hook/filter.
Ask them to check the new filter lists from here: https://github.com/multivendorx/MultiVendorX/tree/main/includes
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I have already informed them about it. They said they are in contact with you but I think they are just lying. They keep lying to their customers saying that they are working on an update, but they are not releasing anything new. I have many problems with WCMP and now even MVX is bringing more upfront. I’m stuck.
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The topic ‘new and old endpoints broken’ is closed to new replies.