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No split payment when SCA and 3D Secure is enabled

WCMp Stripe Marketplace

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  • Author
    Posts
    • #113235
      Marcus Bartol
      Participant

      Hi Team,
      if I enable ‘Seaparate Charges and Transactions’ incl. ‘SCA and 3D Secure’ the payment will not splitted. It only works with enabled ‘Destination charges’ without ‘SCA and 3D Secure’.

      I don’t know where I created a bug and can fix it. Hope somebody feel free to help me.

      Many thanks. Marcus.

    • #113250

      Hello Marcus,

      Thank you for reaching out to us.

      Kindly check the WCMp log and see if you are facing any issue. As we have checked at our end and we are not facing any issues. WCMp stripe works with SCA and 3D Secure.

      Kindly keep us posted.

    • #113255
      Marcus Bartol
      Participant

      found an error in logfiles. Screenshot is attached…
      Perhaps you know any about that problem?

    • #113258
      Marcus Bartol
      Participant

      first scrennshot was from a vendor.
      this screenshot was created for my stripe-account with two parts in cart from two different vendors.

      Customer can run the check out and buy both products. The payment will be registrated in my stripe account. But will be not connectet to the vendors.

    • #113329

      Hi,
      As per your first screenshot the error code is balance_insufficient kindly check.

      As per your second point please describe in brief.

      Regards,

    • #117429

      We have not received any update from you for a long. Hope this ticket is already been resolved.

      We are now closing this ticket. Kindly create a new one if you need any further help.

Viewing 5 reply threads

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