Order of shipping vendor shipping methods not changing

MultivendorX Pro

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    • January 4, 2024 at 9:27 PM #215777
      Sergio Wong Chung
      Participant

      Hello,
      We’re using MultivendorX pro and are currently setting up the shipping options with the table rates shipping plugin

      When creating some shipping options as a vendor you’re given the option to change the order of the shipping method order by dragging and dropping them in whatever order you want which sounds great.

      When ordering the products from these vendors however, the order of the shipping methods do not change. The problem with this is that “Pickup” is the default option thats always the first and always automatically selected.

      How can we change the order of our shipping methods that table based shipping, fixed price shipping and free shipping are always before pickup?
      Thank you!

      Attachments:

      1. shipping.jpg

    • January 5, 2024 at 5:24 PM #215821
      Sangita Support Squad
      Keymaster

      We have checked the order of the shipping methods added by the vendor from his end. And the methods are getting displayed on the cart(https://prnt.sc/JGzi18leyIQZ) according to the methods set in the vendor dashboard(https://prnt.sc/KgiwXb66Mmxk).
      We have even checked this on the site shared by you on the other thread. The order there is also the same. Check the screenshots here http://tinyurl.com/ynxxyb95, http://tinyurl.com/yvjuuu23.
      Kindly check carefully again on your end and let us know.

    • January 5, 2024 at 5:39 PM #215822
      Sergio Wong Chung
      Participant

      Hello,
      It looks to be looking right on the screenshot you sent but it doesnt seem to be working for us at all as soon as we use weight based shipping table plugin
      That always gets added on the bottom
      The order works if we only use flat rate, free shipping and local pickup, but when we add table rate shipping we cant move that one to go up
      Could you please try adding a table based price and see if you can get that above the pickup options?
      Thank you

    • January 5, 2024 at 5:54 PM #215823
      Sangita Support Squad
      Keymaster

      Our team is looking into the issue. Kindly give us some time.

    • January 10, 2024 at 6:34 PM #215991
      Sergio Wong Chung
      Participant

      Hello
      Is there any update on this?
      Thank you

    • January 11, 2024 at 6:44 PM #216031
      Sangita Support Squad
      Keymaster

      @Sergio Wong Chung I sincerely apologize for the delay in addressing your concern. Our team has been actively engaged in resolving some significant issues over the past week, and unfortunately, it has caused a delay in implementing the fix for your specific issue.
      Once we have completed the ongoing fixes and released the subsequent updates, we will prioritize addressing the problem you’ve reported.
      Thank you for your continued understanding.

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