Thank you very much for getting back to me. Yes, that makes sense!!! Just another question, do you happen to know why the order’s status is on hold, where can I edit it? The yellow clock icon saying it’s on hold, but the status column saying the order is completed?
Tim, basically When an order is created on the woocommerce end, we create the corresponding sub-order.
– Now, we check the initial order status of the order from woocommerce’s main order and set the same order status for suborders too
– After that, each vendor/admin needs to change the order status for each sub-order
– Therefore, apart from initial order status, if you change the status of an order, this will not affect the sub order’s status
Now if you refer to the images, the right-hand side status is actual parent order status, and the left one side is of sub-order. Hence either admin or vendor needs to change the status of those orders.