[lackriver01]

If you switch the test mode and production mode of Stripe connect in “Payment method” on the vendor management page, the connection will be lost. Is there a way to stay in production mode?

[NerdySupportExpert Moumita]

Hi @lackriver01, thanks for getting in touch with us.

Can you please explain the issue a bit more.
Please note, if you want to stay in production mode all you have to do is disable the Staging Mode via WCMp >> Settings >> Payment >> Stripe.

[lackriver01]

In test mode, the vendor’s stripe account production will be disconnected. What should I do to prevent the production from being disconnected even if I turn on the test mode?

[NerdySupportExpert Moumita]

@lackriver01, stripe has two different access for to different environments i.e. live and staging. That is why when the admin will use product mode, the vendor needs to connect themself with that production environment.

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