Paypal Masspay automatic payments are not executed.

MultivendorX

Resolved
Viewing 17 reply threads
  • Author
    Posts
    • October 8, 2023 at 6:26 PM #196985
      yasu
      Participant

      Disbursement Schedule was set to Monthly, but payment was not executed.
      What should be done to solve the problem?

    • October 9, 2023 at 4:05 PM #197009
      Sangita Support Squad
      Keymaster

      @yasu Sorry to hear that.
      But we have checked this on our end and the automatic payments using PayPal Masspay are getting executed without any issue. Kindly check the video https://watch.screencastify.com/v/edWRwSS7nl5fln6HXaWc.
      Kindly check carefully if you have put all the details of your masspay account from the admin and vendor end. If there is still an issue, check our log file inside our plugin.
      Alternatively, you can share a temporary admin, ftp access and we can see the settings and error log.
      While sharing the access don’t forget to mark the response as private.

    • October 9, 2023 at 8:48 PM #197026
      yasu
      Participant
      This reply has been marked as private.
    • October 10, 2023 at 12:01 PM #197033
      Sangita Support Squad
      Keymaster

      @yasu We are getting this https://prnt.sc/AH29eGezOC54 while trying to access the admin dashboard page. Kindly check and give us permission so that we can access the page.

    • October 10, 2023 at 1:31 PM #197041
      yasu
      Participant

      Sorry, I have changed my server settings.

    • October 10, 2023 at 2:16 PM #197042
      Sangita Support Squad
      Keymaster
      This reply has been marked as private.
    • October 10, 2023 at 2:42 PM #197046
      yasu
      Participant
      This reply has been marked as private.
    • October 10, 2023 at 5:19 PM #197075
      Sangita Support Squad
      Keymaster

      @yasu Thanks for letting us know that the issue is coming from WPML. I have informed the dev team regarding this and they are looking into the issue.
      Kindly provide us a little time. We will get back to you as soon as possible.
      Thanks for your cooperation.

    • October 11, 2023 at 1:36 PM #197085
      Sangita Support Squad
      Keymaster
      This reply has been marked as private.
    • October 12, 2023 at 7:47 AM #197107
      yasu
      Participant

      Please enter your email address, not your username.

    • October 12, 2023 at 7:48 AM #197108
      yasu
      Participant

      Set your post to private!

    • October 12, 2023 at 1:41 PM #197115
      Sangita Support Squad
      Keymaster
      This reply has been marked as private.
    • October 12, 2023 at 1:47 PM #197117
      yasu
      Participant

      Set reply to private.
      Turned off.

    • October 12, 2023 at 6:29 PM #197126
      Sangita Support Squad
      Keymaster
      This reply has been marked as private.
    • October 12, 2023 at 6:31 PM #197129
      yasu
      Participant

      Sorry, it is difficult because this end is used for demonstration.

    • October 12, 2023 at 8:58 PM #197135
      Sangita Support Squad
      Keymaster

      @yasu our team is looking into this. Kindly provide us some time.

    • December 12, 2023 at 4:26 PM #215077
      Sangita Support Squad
      Keymaster
      This reply has been marked as private.
    • February 12, 2024 at 1:55 PM #217117
      Sangita Support Squad
      Keymaster

      It’s been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in future please create a new support topic.

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