MultivendorX Pro
Tagged: paypal, recurring subscription, vendor membership
-
AuthorPosts
-
-
April 17, 2023 at 2:44 PM #190909PicflickParticipant
Hi,
I would like to raise this forum question again – https://multivendorx.com/support-forum/topic/cant-create-vendor-membership-recurring-subscription/ and this one: https://multivendorx.com/support-forum/topic/paypal-not-working-with-mvx-for-recurring-vendor-membership/. I am not sure why you continue to close or hide them from the public forum as they have not been resolved.
I need further assistance with ensuring that the recurring membership is connected with PayPal. I installed the WooCommerce PayPal Payments (https://woocommerce.com/document/woocommerce-paypal-payments/) plugin as you advised, however it does not work. Why do I need to install this anyways as there is already the ‘MVX PayPal Checkout – PayPal’ option. Installing this plugin created a 3rd option which did not work (Please see attached image – there are 3 PayPal payment methods activated). So when I click ‘Subscribe now’ on https://picflick.co.za/vendor-membership/ it does not redirect to create the recurring payment on PayPal. The page simply refreshed. Please can you investigate by advising what the issue is? I have ensured that the API keys are correct and that PayPal is activated in Live. Is it redirecting to PayPal and PayPal is failing, or is MVX not configured correctly.
I have also updated both plugins:
– MultiVendorX: Version 4.0.13
– MultiVendorX Pro: Version 1.0.5Thanks
-
April 18, 2023 at 2:26 PM #191051NerdySupportExpert MoumitaKeymaster
Hi @Picflick, The reason we use the PayPal plugin for this, is because Paypal had made some changes in the recent recurring structure to handle recurring payments. So instead of adding the same support in our plugin too, we have enabled PayPal to accept the recurring fee.
We have tested this on our end, although the payment is working fine, but the vendor has not added to the site. Our team is inspecting this. We will soon give you a solution.
-
April 18, 2023 at 7:56 PM #191069NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
-
April 20, 2023 at 1:50 AM #191137PicflickParticipantThis reply has been marked as private.
-
April 20, 2023 at 4:58 PM #191159NerdySupportExpert MoumitaKeymaster
Hi Greg, I am not able to proceed with the membership plan in your site. Can you please share a video on your end regarding the whole checkout flow, so we can follow that.
Also, it is recommended to share the staging site so we can deactivate the plugin and theme.
-
April 20, 2023 at 7:07 PM #191179PicflickParticipantThis reply has been marked as private.
-
April 21, 2023 at 5:27 PM #191219NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
-
April 21, 2023 at 9:58 PM #191238PicflickParticipantThis reply has been marked as private.
-
April 24, 2023 at 8:08 PM #191337NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
-
April 25, 2023 at 1:34 AM #191348PicflickParticipantThis reply has been marked as private.
-
April 25, 2023 at 11:10 PM #191388Sangita Support SquadKeymaster
PicFlick, thanks for the info.
Our team will check and get back to you.
-
May 1, 2023 at 10:22 PM #191595PicflickParticipantThis reply has been marked as private.
-
May 2, 2023 at 5:15 PM #191624NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
-
May 2, 2023 at 6:15 PM #191631NerdySupportExpert MoumitaKeymaster
@Picflick, as this is live site, for some reason there is no option for your site to deactivate/reactivate plugins in bulk.
Can you share your site’s access tomorrow within 9 am IST to 120 PM ISt, where only woocommerce, MultiVendorX and MultiVendorX pro is activated. So we can check quickly. -
May 4, 2023 at 1:05 AM #191684PicflickParticipantThis reply has been marked as private.
-
May 4, 2023 at 3:05 PM #191707NerdySupportExpert MoumitaKeymaster
Greg please use an updated version of MultiVendorX and MultiVendorX Pro https://prnt.sc/QXbdTeBLlkXs. You are using older version https://prnt.sc/a7yeV6CPGRQd
Once you will use updated version, the issue will be fixed.
-
May 4, 2023 at 3:14 PM #191709PicflickParticipantThis reply has been marked as private.
-
May 4, 2023 at 3:19 PM #191711NerdySupportExpert MoumitaKeymaster
@Picflickm, delete the existing version.
Now install this manually from here: https://multivendorx.com/my-account/api-downloads -
May 4, 2023 at 6:55 PM #191728PicflickParticipantThis reply has been marked as private.
-
May 5, 2023 at 12:39 PM #191762NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
-
May 5, 2023 at 2:18 PM #191781NerdySupportExpert MoumitaKeymaster
Greg, we need temporary ftp access to debug this issue.
Can you please share that. -
May 5, 2023 at 3:43 PM #191786PicflickParticipantThis reply has been marked as private.
-
May 5, 2023 at 7:33 PM #191791NerdySupportExpert MoumitaKeymaster
Greg, we have found the issue. We will fix this in our next update.
But in the meantime we are trying to add the fix on your end.
-
May 5, 2023 at 7:33 PM #191793NerdySupportExpert MoumitaKeymaster
Greg, we have found the issue. We will fix this in our next update.
But in the meantime we are trying to add the fix on your end.
-
May 5, 2023 at 8:36 PM #191796PicflickParticipant
Thanks. When can we expect this by please?
-
May 5, 2023 at 9:23 PM #191798Raju The Cool GuyKeymaster
Hi,
We have added a fix to your site.
Please check
Thanks -
May 9, 2023 at 11:27 PM #191911PicflickParticipantThis reply has been marked as private.
-
May 10, 2023 at 2:30 PM #191927NerdySupportExpert MoumitaKeymaster
Greg, sorry there was an issue with the plugin update.
Please manually update this from here https://multivendorx.com/my-account/api-downloads/ and check now. -
June 15, 2023 at 12:02 AM #193413PicflickParticipant
Thank you. It is working now.
I would never want to manually uninstall and install the the MultivendorX and MultiVendorX Pro plugins, so in future how can I upgrade them through the online cloud process?
Also, sometimes only 1 has an update, sometimes both have an update. Which one do I upgrade first? -
June 15, 2023 at 2:08 PM #193449Sangita Support SquadKeymaster
Hello @Picflick You can update the plugins by going to the admin dashboard >>Plugins https://prnt.sc/T_myMwJpRQVD . Also you can go to the admin dashboard >> updates https://prnt.sc/VOs2dg3APWTh from here also you can update the plugins.
It is always recommended to update multivendorx first. -
August 26, 2023 at 12:29 PM #195552Sangita Support SquadKeymaster
Its been a while and we have not heard back from you. We presume your issue is fixed now. We are closing this thread. If you need help or face issue in future please open a new thread.
-
-
AuthorPosts
The topic ‘PayPal not working with MVX for recurring vendor membership (follow up)’ is closed to new replies.