[MaxenceTP]

Hello,

Is it possible to remove this tab from the dashboard https://prnt.sc/1c6ukp8 ?
And that all the vendors have the same configuration for “Invoices Settings” as the “Admin Template Settings” defined by the store admin ?

Thanks

[MVX Support Ninja]

Hello @Maxence , thank you for connecting with us.
Our replies are inline.
1.Is it possible to remove this tab from the dashboard https://prnt.sc/1c6ukp8 ?
And that all the vendors have the same configuration for “Invoices Settings” as the “Admin Template Settings” defined by the store admin ?
>> Admin can set the invoices settings fortheir invoices only but each vendor needs to set the invoices settings according to them suiting their business criteria . So, if you want you can remove the invoice settings for each vendor. Bit in order to apply admin’s invoice settings for the vendors too, in that case you have to do custom code.

Let us know what you think regarding the changes required.
Hello,
2.Which option do I have to select ?
https://prnt.sc/1c6twcg
>> Thank you for reporting this issue . We will fix this issue in our next update and will share you the fixed plugin file by tomorrow.

[MVX Support Ninja]

Hello @Maxence , our answers are inline to yours.
1. Can you help me with the custom code I have to do ?
/* please add this code in the function.php of the current active theme :*/
add_filter(‘wcmp_vendor_dashboard_nav’, ‘callback_wcmp_vendor_dashboard_nav’, 99);
function callback_wcmp_vendor_dashboard_nav($vendor_nav){
unset($vendor_nav[‘store-settings’][‘submenu’][‘pdf-invoice’]);

return $vendor_nav;
}
>>
2., no problem, keep me informed when it’s ready
Sorry for the inconvenience , it was not an issue . you have to select download pdf invoice / download packaging slip from the apply dropdown.
you can see this video for reference :
https://www.awesomescreenshot.com/video/4542966?key=cfe18bc2986c20fa1fce3b1e5431d024

[MaxenceTP]

Okay thanks !

But why I have the “packing slip” option in the dropdown even if “Enable Packing Slip” is not checked on the admin config page ?
How to fix the error “Image not found” : https://prnt.sc/1diprv0 ? I put a JPEG logo in the “Company logo” on the admin config page.
How to change the colors of the template 4 : https://prnt.sc/1diq4sd ?

[MaxenceTP]

Hey, any update about my reply ? 🙂

[MaxenceTP]

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[MVX Support Ninja]

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[MaxenceTP]

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[MVX Support Ninja]

Hi,
Kindly give us some time, we will debug your issue and let you know,

Regards,

[MVX Support Ninja]

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[MaxenceTP]

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[MVX Support Ninja]

Hi,
We have found this issue on our end also. This is due to dom pdf updated librery. We will fix this in our next update.
Thanks

[MaxenceTP]

Okay thanks, when the update will be release ?

[MVX Support Ninja]

Hopefully, within a week, we can release the update.

[MaxenceTP]

Oh thanks, I’m waiting for it to use the plugin.

[MVX Support Ninja]

We will keep you posted @MaxenceTP

[MaxenceTP]

And also, how to change the colors of the template 4 ? Maybe by overwriting it, but how

[MVX Support Ninja]

@MaxenceTP, yes you need to override the template. You can get the instruction on how to override the template, inside the template file.

[MaxenceTP]

Thanks, I found how to overwrite the template, however to change the colours it’s a bit more complex as the HTML comes directly from get_order_details_table_as_html.
Is it possible to send the colours as an argument? Or another way to change the table colours?

By the way, have you been able to release the update for the logo bug?

[MVX Support Ninja]

@MaxenceTP, let me consult with our dev team regarding this solution.

We will keep you posted.

[MaxenceTP]

Thanks for your help 🙂

[MVX Support Ninja]

Hi,
You can add using table class=”product-price-table”

<table class="product-price-table">

Copy

Regards,

[MaxenceTP]

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[MVX Support Ninja]

This reply has been marked as private.

[MaxenceTP]

The error in the apache logs is fixed.

—

For the second problem I didn’t do anything specific, just opened the invoices. Can you test on your side if you have the same thing?

On the screenshots I sent, here are the problems I see:
– On the customer’s full invoice when a product is refunded it would be nice to set quantity to 0 (and recalculate accordingly) or to write after the product name that it is refunded, for example here “Car Painter – Fully refunded”
– On the invoice of seller 1 (here Maxence) is displayed the refund of the product which does not concern this seller
– Still on Maxence’s invoice, the total amount is not correct, it should be 17,99€ without any discount
– On the invoice of seller 2 (here MaxenceTest) it is the same remarks as my dashes 1 and 3

[MVX Support Ninja]

@MaxenceTP, can you share temporary vendor access of either Maxence or MaxenceTest

[MaxenceTP]

You can access the invoces using the credentials in my reply #125872
Go to Woocommerce -> Orders -> #71790 -> Download the files on the top right

[MVX Support Ninja]

@MaxenceTP, thanks for the info.

Our team is looking into this.

[MaxenceTP]

Thanks, keep me informed 🙂

[MVX Support Ninja]

Hi our replies are inline :

– On the customer’s full invoice when a product is refunded it would be nice to set quantity to 0 (and recalculate accordingly) or to write after the product name that it is refunded, for example here “Car Painter – Fully refunded”
>> We will add this in our next update/

– On the invoice of seller 1 (here Maxence) is displayed the refund of the product which does not concern this seller

– Still on Maxence’s invoice, the total amount is not correct, it should be 17,99€ without any discount

>> As you can see there is no such issue : https://www.loom.com/share/a9c9257cd4ad4120960db8a1233ae6ec

– On the invoice of seller 2 (here MaxenceTest) it is the same remarks as my dashes 1 and 3
>> For now we only display resulted amount as 0
we will work on this in our next update. scheudled to be relased in our next update.

[MaxenceTP]

I cannot reply on the forum, my answer is not posted…

—

Thanks, I’m waiting for your update 🙂

About your video, on the suborder #71801 the invoce is correct. But on the parent order, if I download the vendor invoce, there is an error :
Here is screenshots :
– Parent order : https://prnt.sc/1qnz65ce
– Child order : https://prnt.sc/1qnz76q

[MaxenceTP]

Hey, any update ?

[MVX Support Ninja]

Maxence, can you please share this scrrenshot again :
Parent order : https://prnt.sc/1qnz65ce

[MaxenceTP]

Here is : https://prnt.sc/1ri61g6

[MVX Support Ninja]

Thanks, Maxence. The team has been notified regarding adding this support.

Hopefully, we will release an update by this week, with all the fixes.

[MaxenceTP]

Thanks, I’m waiting for it 🙂

[MaxenceTP]

Hey! Any update about the update ? 😉

[NerdySupportExpert Moumita]

@MaxenceTP, we checked all the marketplaces and how invoicing should work. Generally, an invoice displays data of the order that was placed. Even after a refund it shows what product was ordered and the cost. So we can’t add this in our plugin’s update.

However, if you need we can provide the code for so you can display the same.

[MaxenceTP]

No worries, you’re right.
However, is it possible to clearly mark somewhere that the product has been refunded?

[NerdySupportExpert Moumita]

@MaxenceTP, we can’t display refund status in an invoice, as this is not standard practice. However each vendor or customer can see whether the order has been refunded from the order status itself.

[MaxenceTP]

How can I do this on my end then?
I think it is important that it is written on the invoice the products that have been refunded for the seller but especially for the customer

[NerdySupportExpert Moumita]

@MaxenceTP, let us know which template are you using, so we can share the code according to that.

[MaxenceTP]

I’m using template 4

[MVX Support Ninja]

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[MaxenceTP]

Thanks it’s working 🙂

[MaxenceTP]

What about the fix for other bugs I reported in this post ?
For example the logo is still not visible : https://prnt.sc/1diprv0

[MVX Support Ninja]

We have already fixed this in our update.
Kindly check the Pdf version that you are using and update to the new version.

[MaxenceTP]

I already have the latest version

[NerdySupportExpert Moumita]

@MaxenceTP, in that case, please create a staging site and share the admin, FTP access.
While sharing the access don’t forget to mark the response as private.

[MaxenceTP]

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[MaxenceTP]

I already have the latest version (2.1.2) : https://prnt.sc/1urhb1c
But this version was released 4 months ago : https://prnt.sc/1urhcyg

So I think the update with the bug fix was not released yet

[MVX Support Ninja]

Hi,
Sorry for the miscommunication.
We have released an update today.
Kindly update to the new version, the issues should be fixed.

[MaxenceTP]

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[MaxenceTP]

This reply has been marked as private.

[MVX Support Ninja]

Hi,
>> The logo is well displayed but is oddly sized
Using below filter you can change the height and width

apply_filters('wcmp_pdf_invoice_header_logo_width', 110);

Copy

>> And the “Packing slip” button is still present while it is well deactivated in the settings
We removed this from vendor dashboard not admin end.

Regards,

[MVX Support Ninja]

Hi,
Please add this code in the function.php of the current active theme :

add_filter( 'wcmp_pdf_invoice_header_logo_width', 'pdf_width_height' );
function pdf_width_height() {
    return 200; 
}

Copy

Regards,

[MaxenceTP]

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[NerdySupportExpert Moumita]

This reply has been marked as private.

[MaxenceTP]

Yes, that’s what I understood, but my logo is really rectangular so I can leave some space above and below to have a square, but there will be a lot of empty space.
How can I put a rectangular logo without it being distorted?

[Raju The Cool Guy]

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[MaxenceTP]

Thank you it’s perfectly working !
You can release your update 🙂

[NerdySupportExpert Moumita]

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