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Problem on the seller dashboard

General Marketplace Discussion (User’s interaction forum)

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    Posts
    • #117396
      kevajo
      Participant

      In the seller dashboard, when adding a product, it is not possible to add product information, weight, etc.
      Here is capture.

    • #117407
      kevajo
      Participant
      This reply has been marked as private.
    • #117415

      Hello,

      Thank you for reaching out to us.

      May I know if you have checked marketplace plugin with WooCommerce and standard theme (storefront/twenty). Please deactivate all your plugin, except WooCommerce and WCMp + addon. You can then check the flow. If everything is working fine, in order to detect which plugin is causing conflict- please activate each plugin consecutively and check the flow.
      Similarly, for theme conflict- please deactivate the current theme and check with standard WooCommerce theme (storefront/twenty) It is suggested to please perform these tests on your staging website and keep us posted with the outcome.

    • #121656

      We haven’t heard back from you for a while. So we presume this issue is fixed.

      If you need any further help, open another thread.

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