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Problem with commissions

WCMp Vendor Membership

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    Posts
    • #116994
      lblousi
      Participant

      Hello,

      I have a problem with commissions.

      I click in “Commissions”, as in the first screenshot, and then I try to pick a specific month and a vendors name.

      When there is no filter applied, there are results, when I specify the above attributes, no results are returned

    • #117012

      Hello,

      Thank you for reaching out to us.

      We have tested it at our end and it is working fine as you can see here https://www.loom.com/share/f7797c6edb1c4ac5bea7d3f4da41b3fa

      Kindly check if you are using the updated version of the WCMp plugin 3.5.18

      May I know if you have checked marketplace plugin with WooCommerce and standard theme (storefront/twenty). Please deactivate all your plugin, except WooCommerce and WCMp + addon. You can then check the flow. If everything is working fine, in order to detect which plugin is causing conflict- please activate each plugin consecutively and check the flow.
      Similarly, for theme conflict- please deactivate the current theme and check with standard WooCommerce theme (storefront/twenty) It is suggested to please perform these tests on your staging website and keep us posted with the outcome.

    • #121248

      Hi, haven’t heard from you for a while. We presume this issue is resolved.

      If you need any further help, kindly open a new thread.

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