[MaxenceTP]

Hello, I have several lines in my products description that I wrote on Woocommerce but when my sellers go to their dashboard to edit the description, everything is on one line and there is no more line breaks but a space instead.

Here is a screenshot in Visual mode: https://prnt.sc/1g74bpc
And in text mode: https://prnt.sc/1g752mq
On the left is Woocommerce, on the right the same product on WCMp

I specify that I did not make any modification to the edit-product.php file.

[MVX Support Ninja]

Hello @Maxence , thank you for getting in touch with us.
As you can see in this video there is no issue on our end.
https://www.awesomescreenshot.com/video/4628409?key=2bc3b6c0ab061881d042b2c2e0e0fb33
It seems like some plugin or theme conflict issue. Kindly deactivate all plugins except Woocommerce WCMp and WCMp add-ons.
If you still face any issue ,then change a default theme like twenty twenty and check your site.
Let us know the test result , we will help you out accordingly.

[MaxenceTP]

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[MVX Support Ninja]

Hi,
Kindly give us some time. we will check this issue and let you know.

Regards,

[MaxenceTP]

Thanks 🙂

[Raju The Cool Guy]

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[MaxenceTP]

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[MVX Support Ninja]

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[MaxenceTP]

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[MVX Support Ninja]

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[MaxenceTP]

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[MaxenceTP]

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[NerdySupportExpert Moumita]

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[MaxenceTP]

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[Raju The Cool Guy]

Hi,
We have debugged this issue on your end. We have already told you that, your WordPress default structure corrupted due to your builder plugins. We need to add some extra code to your plugin to fix this issue. Which is not recommended. Your default WordPress content design not working. Here is the fix https://scrnli.com/6zDRGGdQ4Ob7DG. We have modified line no 74 with the below lines. But this is your builder issue. You may also face different types of issues from these third-party plugins. For now, we have fixed this on your site.

                            wp_editor( htmlspecialchars_decode( wpautop( $product_object->get_description( 'edit' ) ), ENT_QUOTES), 'product_description', $settings );

Copy

Thanks

[MaxenceTP]

It’s very strange but it works! Thank you very much 🙂

[Author]

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