[Kevin]

I’ve purchased your Advanced Frontend Manager plugin in order to use the WooCommerce Product AddOn plugin and offer the product add-ons for our vendors.

The functionality works for non-virtual products but whenever our vendors will add add-ons for virtual products, the add-ons are never saved.

Can you look into this?

[NerdySupportExpert Moumita]

Hi Kevin, sorry to hear that you have faced this issue on your end. However we tried to recreate this on our end, but as you can see there is no such error: https://www.loom.com/share/e4f73f479c5b4cffa4774bcf075599bd

Can you please share a video of the issue on your end, so we can help you out.

[Kevin]

I can see you never save the product – can you save the product after adding add-ons and see if the add-ons are still there afterwards?

Our current issue is when a vendor creates a virtual product, create add-ons for it and then saving the product. Afterwards, the add-ons have disappeared.

[NerdySupportExpert Moumita]

Joffrey, I saved the product also, but as you can see we didn’t face any issue https://www.loom.com/share/836370b823ba477dbd23b53c6d462460

[Author]

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