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Product image missing after upgrade

General Marketplace Discussion (User’s interaction forum)

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    • #122148
      tastetre.com
      Participant

      Hi,

      I have upgraded to the latest version recently. After that my website images have disappeared. Not sure if this is related to WCMP upgrade as multiple other plugins were also upgraded along with this. Any suggestions would be helpful. Both product images, vendor logo, product category icons all gone from frontend, all though i can see the images in the media folder.

      web link – https://tastetre.com/

    • #122150

      Hi tastetre.com, sorry to hear that you have faced this issue.

      It doesn’t seem to be connected with WC Marketplace. However, some other plugins/themes might cause this issue.

      I would request you to go to your staging access and one plugin at a time to check which one is causing this.

      Please do keep us posted.

    • #122151
      tastetre.com
      Participant

      Thanks for the response.
      I have already done that but didnt see any improvement. Anyways good to know its not caused by WCMP.

      thx

    • #122159

      In that case, please revert back to your previous backup and then try to update one plugin at a time.

    • #125437

      Hi, we haven’t heard back from you for a while. We presume this issue has been fixed.

      Please open another thread if you need any further help

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