[jordan]

Hello !

I noticed an annoying malfunction on vendor dashboard, section “all products”
Normally a vendor can filter his products by statuses (all, publish, draft, pending…), but it seems it is only working when selecting “all” or “published”
If I click on an other status displayed such as “draft” I am redirected to a blank page

Could you please have a look and tell me if there is a way to fix it ?

Many thanks in advance

[MVX Support Ninja]

Hello,

Thank you for reaching out to us.

We have tested it at our end and its working fine as you can see here https://www.loom.com/share/8925e45c41374114975a0df04eba3efd

May I know if you have checked marketplace plugin with WooCommerce and standard theme (storefront/twenty). Please deactivate all your plugin, except WooCommerce and WCMp + addon. You can then check the flow. If everything is working fine, in order to detect which plugin is causing conflict- please activate each plugin consecutively and check the flow.
Similarly, for theme conflict- please deactivate the current theme and check with standard WooCommerce theme (storefront/twenty) It is suggested to please perform these tests on your staging website and keep us posted with the outcome.

[jordan]

Hello !

Thank you for the advice, it seems that this conflict occurs when the plugin Relevanssi (a search engine for WordPress https://wordpress.org/plugins/relevanssi/ ) is active.
Have you ever heard of a similar conflict or have an idea why is it happening ?

[MVX Support Ninja]

Kindly share the admin and vendor access (staging site) and FTP access and while sharing the access please mark the reply as private.

Our team will try to fix this issue if it requires a small amount of custom code.

[jordan]

This reply has been marked as private.

[NerdySupportExpert Moumita]

This reply has been marked as private.

[MVX Support Ninja]

Hi, we haven’t heard back from you for a while. We presume this issue has been fixed.

Please open another thread if you need any further help

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