[joffrey.pelletier]

Hi,

I tried to created à variation product in the Vendor Dashboard. That’s doesn’t work. It’s always running without issues.

I tried to created this varation product in Word Press Admin Panel. That’s working well.

Please check the attachement.

Best regards

Joffrey

[MVX Support Ninja]

Hi,
We tried to recreate this on our end but didn’t face any such issues.
It seems like theme/plugin conflict.
Just to be for sure kindly disable all other plugins except woocommerce, WCMp and WCMp addons and then check.
Do keep us posted.

[joffrey.pelletier]

Hi,

Same probleme with disable all other plugins except woocommerce, WCMp and WCMp addons.

Please check video link : https://www.loom.com/share/88e2624e69f04cfda439aa94e0b2dfcd

Best regards

[NerdySupportExpert Moumita]

@joffrey.pelletier, can you do one small test. Disable the theme and test again.
Please do let us know the result so we can help you out.

[joffrey.pelletier]

Hi,

I disable the theme and I test again.

It doesn’t work.

Please help us ti launch our marketplace.

Best regards

[joffrey.pelletier]

Hi,

The probleme was the PHP version (8.0 and (7.4). I tried with 7.2. That’s working. But I always the probleme with PDF who doesn’t work.

Best regards

[MVX Support Ninja]

Hi,
Kindly create a stagging site and provide the admin,ftp access so that our team can look into it.
Please note do not forget to mark the response as private while sharing the access.

[NerdySupportExpert Moumita]

@joffrey.pelletier, in that case, please share a temporary admin, cPanel access so we can check.

While sharing the access don’t forget to mark the response as private.

[joffrey.pelletier]

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[joffrey.pelletier]

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