products not assigned to vendor by admin

WCMp Core

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    • #131237
      Criss
      Participant

      I have a problem and I need to understand if it’s within my theme or WCMP. Please advice on the following:
      if Admin creates a product and assigns it to a Vendor (using the metabox “product’s owner business”), that product will not show in Vendor’s product list (neither is assigned to the Vendor, in WordPress backend products list). Only if Vendor creates the product it appears in the list.

    • #131331

      Hi,
      It might be because the products are not getting saved for that vendor.

      It seems like there is some plugin/theme conflict. Just to be sure, disable all the plugins except WooCommerce and WCMp and check again.

    • #131351
      Criss
      Participant

      …it didn’t help, also because by disabling all plugins WCMP is not showing in any form 🙁

    • #131405

      Hi, you need to keep WooCommerce and WCMp active. After that disable all other plugins and check.
      If the issue still there, kindly create a staging site and share admin, ftp access.
      Also note that do not forget to mark the response as private while sharing the access.

    • #131410
      Criss
      Participant
      This reply has been marked as private.
    • #131420
      This reply has been marked as private.
    • #131427
      Criss
      Participant

      You should have tested with the existing Vendor I gave you. As a matter of fact, with everything deactivated, that Vendor is still not showing the product assigned. Because:
      1) my products are assigned to a Vendor’s business, not to a Vendor
      2) with everything de-activated, the metabox “assign to a Business” is missing, as it’s generated by my theme
      3) still, assigning the product with the WCMP metabox (as you do in the video) doesn’t assign to the Vendor (“Lab Collaudi”)

      • #131432
        Criss
        Participant

        [forget about point 3, it was cached]

    • #131455

      >Hi, Our plugin only assign a vendor with the product.
      As you are assigning a product to a Vendor’s business using theme’s generated metabox, the issue that you are facing might be coming from the theme.

      So, please contact with Theme support, they would be able to assit you better.

    • #132203

      Hi,
      We are closing this thread as per your request.

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