Refund via Stripe

MultivendorX Pro

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    • #187672
      Justin Harrison
      Participant

      How can I refund via Stripe through the website when using Stripe Marketplace? Are there certain types of accounts or charges that can and can’t? I only see the option to Refund Manually. Does this mean all refunds have to be processed on both the site level and from within the Stripe account? With the WooCommerce Stripe payment plugin, you have a button for ‘Refund Manually’ and a button for ‘Refund via Stripe’ and I was under the impression something like that was possible from within MultivendorX, but don’t see it. Can you please clarify this for me? Thank you.

    • #187690

      Justin, currently vendor can’t release a refund via stripe automatically from the dashboard page.

      However, we do have a plan to add this in our future update. We will keep you posted.

    • #187692
      Justin Harrison
      Participant

      Can the admin release a refund via Stripe automatically from the Admin area?

    • #187695

      Justin, we will also add the same for the admin end too.

    • #187739
      Justin Harrison
      Participant

      Okay, thank you for the information. That would definitely be something helpful at least at the admin level. You can go ahead and close this ticket though.

    • #187751

      Thanks justin . We are closing this thread .
      If you need any help in future please let us know.

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