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SELLER POLICIES PROBLEM

General Marketplace Discussion (User’s interaction forum)

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    • #115666
      calzadium.com
      Participant

      Dear ladies and gentlemen,

      I have purchased the Frontend Product Manager plugin, and am very happy, because now I can make Sellers work from a single desktop. Excellent product!.

      My message, in addition to thanking you for your work and customer service at all times, is to ask you a question, to which I have not found a solution in your tutorials.

      My problem is that I do not know if the Seller can include its policies (shipments, returns, etc. ..), in a single space, and that they are automatically filled in for each product that the Seller creates.

      Honestly, it doesn’t seem very logical to me that every time you upload a product, you should fill in the policies (when they are always the same).

      I would like to know if I can ensure that the Seller does not have to fill in this information in each product that uploads to calzadium.com.

      I await your news, thanking you for all the help you have offered me from day one.

      Yours Sincerely,

      Ricardo Trenado
      Calzadium.com

    • #115703

      Hello,

      Thank you for reaching out to us.

      You can set the admin policy from the admin dashboard as you can see here (https://prnt.sc/zkpop8) and these policies would be applicable only if vendors do not have policies of their own.
      Vendors can set the policy from the vendor dashboard as you can see here (https://prnt.sc/zkpxrf).

      You can also refer to our knowledge base document >> policy section (https://multivendorx.com/knowledgebase/wcmp-setup-guide/) which will help you further.

      Kindly let us know if you need any further assistance.

    • #120411

      Hi, we haven’t heard back from you. Hope the issue is resolved.

      If you need any further help, please let us know.

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