WCMp Core
-
Posts
-
-
Several committees show 0.
Although there are amounts the commission shows 0 in commissions.
I am attaching a video.
https://www.loom.com/share/ea944ce8e563468cb0a0b6775809ac26 -
Hello,
If the order is placed, the commission will also be placed, since you cannot see it it seems to be some site specific issue.
For now, go to main order and regenerate the commission https://prnt.sc/10malyr
Kindly let us know if you need any further assistance.
-
-
-
May I know if you have checked marketplace plugin with WooCommerce and standard theme (storefront/twenty). Please deactivate all your plugin, except WooCommerce and WCMp + addon. You can then check the flow. If everything is working fine, in order to detect which plugin is causing conflict- please activate each plugin consecutively and check the flow.
Similarly, for theme conflict- please deactivate the current theme and check with standard WooCommerce theme (storefront/twenty) It is suggested to please perform these tests on your staging website and keep us posted with the outcome. -
Regenerate commissions has disappeared from my options list, too.
First time in months I’ve ever needed to use it. But an order got placed today with no corresponding commission / payout. That’s also the first time that’s happened in months, too.
-
And just to cut to the chase: there are no conflicting plugins / theme. What’s the step *after* that to check?
-
Hello @Joekoday,
The regenerate commission is calculated on the suborder and not on parent order. So kindly click on suborder and check it.
-
YES! That worked perfectly! Thank you so much!
-
-
-
-
The topic ‘Several sales commissions show 0.’ is closed to new replies.