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SHIPMENTS DO NOT APPEAR ON THE SELLER’S BACKOFFICE

General Marketplace Discussion (User’s interaction forum)

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    • #114097
      calzadium.com
      Participant

      Before we start, thank you for your product and service.

      I have a problem with shipments. On my Woocommerce backoffice, I have the shipping zones configured. But they do not appear on the WCMp desktop, and therefore, neither on the sellers’ backoffice.

      I don’t understand the reason why they don’t appear on the Seller’s backoffice, when they are created on the Woocommerce desktop.

      Thanks for your help.

    • #114193

      Hi,
      Sorry, we didn’t check your screenshots properly due to a language issue( not able to read your language ). You may have missed adding vendor shipping. You must add vendor shipping along with other shipping. Then only that particular zone visible/editable by the vendor. Here is the screenshot https://prnt.sc/xd3j65 and https://prnt.sc/xd3r16.

    • #114232
      calzadium.com
      Participant

      Dear Raju,

      Let me thank you for your quick response, it is a pleasure to see that your customer service is so efficient.

      In response to your comment about the language, I want you to know that I am from Spain, and that in future images I will try to translate the texts that appear in them simultaneously.

      As for the question I asked you, I want you to know that I have understood that the problem is that I had not activated the “Seller Shipping” model in Woocommerce. Once done, and after your wonderful graphic information, it was easy to configure the Sellers’ shipments.

      I want to thank you for your work, and your guidance, it has been a pleasure to have professionals of your level.

      Yours Sincerely,

      Ricardo Trenado

    • #114304

      Thank you for the update. We are closing this thread for now. If you need any further help, just open another thread.

      Also, I hope you are satisfied with our assistance and plugin. A 5/5 review here- https://wordpress.org/support/plugin/dc-woocommerce-multi-vendor/reviews/#new-post , would be a great way to share your experience with others.

      This motivates us to continue providing the best experience possible and also helps others know how WC-Marketplace can make their life easier.

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