- This topic has 9 replies, 2 voices, and was last updated 1 year, 9 months ago by
Sangita Support Squad.
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February 28, 2024 at 5:02 PM #217625
Pat Martin
ParticipantHi, I have noticed in the vendor dash that the vendors can see other vendors pending shipping information and order numbers, and this display customer data. How can I remove this so vendors can’t see each others shipping data? Also is there a way to not have the tracking number required to change status to shipped?
I am not sure if i have set up shipping incorrectly but I have shipping by zone set up by admin and the the vendor selects the zone they are in and manually adds their own shipping preferences. In the attached screen shot i had blanked out the sensitive test data for the customer address and name with a red block.
I purchased the pro version of your plugin after your amazing customer service and product (this is brab user).
Kind regards
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February 28, 2024 at 5:32 PM #217629
Sangita Support Squad
Keymaster@Shane Brennan Thanks for informing us about this. Our team is looking into the issue. As soon as we add a fix for this we will keep you posted.
Till then you can keep track of the progress of the issue from here https://github.com/multivendorx/MultiVendorX/issues/677. -
February 28, 2024 at 7:44 PM #217642
Pat Martin
ParticipantThank you, I also noticed that the ‘Order report’ email with weekly data of the stores performance is displaying what looks like the entire sites sales, earnings and withdrawals etc and not the specific vendors stores data for that vendor. I have attached screen shots of two different vendor emails and I have
posted here in this thread as it seem to be related to an issue with sharing vendor specific data to all vendors instead of to the specific vendor accossiated data.Kind regards
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February 29, 2024 at 10:14 AM #217650
Sangita Support Squad
KeymasterHello @Shane Brennan thanks for informing us about this too. We are able to recreate this on our end. I have informed the dev team regarding this. They will add a fix for this as soon as possible. ‘
Once the fix is added we will keep you informed.Thanks for your cooperation.
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March 1, 2024 at 5:23 PM #217716
Pat Martin
ParticipantThank you very much for the update. For now is there anyway I can hide the shipping data in the vendor dash so that the customers sensitive information is not displayed to other vendors until a fix is in place?
Much appreciated your efforts.
Kind regards -
March 1, 2024 at 5:47 PM #217718
Sangita Support Squad
KeymasterFor now add the below code in the functions.php file of your current active theme to remove the pending vendor table from the vendor dashboard –
add_filter( 'mvx_before_dashboard_widget', 'filter_before_mvx_dashboard_widget', 10, 1 );
function filter_before_mvx_dashboard_widget( $vendor_dashboard_widget ) {
unset($vendor_dashboard_widget['normal']['mvx_vendor_pending_shipping']); // remove pending shipping widget
return $vendor_dashboard_widget;
}
Thanks for your cooperation so far. -
March 1, 2024 at 9:28 PM #217724
Pat Martin
ParticipantThank you so much, I am soo impressed with your service and super happy I went with your pro version its amazing !
Kind regards
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March 1, 2024 at 10:12 PM #217727
Sangita Support Squad
KeymasterYou are welcome. Once we add the fix for the issue we will let you know.
Thanks for your cooperation. -
May 2, 2024 at 1:53 PM #219489
Sangita Support Squad
KeymasterWe have already added the fix for the issues mentioned by you. Kindly update MultivendorX to the latest version and check.
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July 2, 2024 at 9:53 AM #221146
Sangita Support Squad
KeymasterIt’s been long and we have not heard back from you. We are closing this thread. If you need help or face issue in future please do create a new support ticket.
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